Dell inspiron crash

I have a new inspiron i560-3910nbk. When my explorer froze I rtied system restore. Now all I have is a black screen.
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  1. Hello john1224;

    Before you get the 'black screen' what is your computer doing up till the point the screen goes black?

    Can you boot up from a bootable CD/DVD or USB thumb drive?
  2. You can make yourself a CD/DVD Rescue Disk:
    AVG Rescue CD
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