I'm attempting to fix my aunts computer. She had hardware issues with a wireless mouse/keyboard and installed a new driver, well she installed a 64 bit driver on a 32 bit computer. I've tried everything I can think of to fix this issue. The computer wont start i've tried a system restore multiple times and that wont work, I cant even get into safemode. Any ideas on how to fix this?
I just figured out what she did. Apparently she allowed her teenage daughter to "fix" her mouse/keyboard driver, and it didn't fix it only made matters worse. I washed my hands of it because I'm not a tech. My mom however has multiple degrees in computer tech stuff (i'm tired and my brain is dead now so I can't remember the name) has figured out what happened. There was a virus on the computer and she might have gotten it fixed. Thank you for the reply though.