Hi,
ANY help would be greatly appreciated. Several days ago we installed a new hard drive into an HP DV 6000 (HP dv6565us, 2007). Loaded Vista operating system. No problems until we went to the HP website to update the drivers as the Vista version we had was several years old. Going thru each HP recommended update the computer would restart and work find until it came to Winflash for Bios file name sp48024.exe version f.5a. After restarting the screen that has available prompts (F2 etc) comes on, then the windows hp screen with the scrolling green lights in the bar comes up but never gets past that. Tried going into safemode and it stops at windows\system32\drivers\crcdisk.sys ...so we can't get into safe mode either. Spoke with HP forever and they have no idea what problem is. Did a memory and hdd test and both passed. Tried MANY suggestions on other sites but still not fix (yes we tried reloading vista again and again). Hitting windows button, b, and power doesn't take us to the Bios screen either.
PLEASE help.....
Thanks
ANY help would be greatly appreciated. Several days ago we installed a new hard drive into an HP DV 6000 (HP dv6565us, 2007). Loaded Vista operating system. No problems until we went to the HP website to update the drivers as the Vista version we had was several years old. Going thru each HP recommended update the computer would restart and work find until it came to Winflash for Bios file name sp48024.exe version f.5a. After restarting the screen that has available prompts (F2 etc) comes on, then the windows hp screen with the scrolling green lights in the bar comes up but never gets past that. Tried going into safemode and it stops at windows\system32\drivers\crcdisk.sys ...so we can't get into safe mode either. Spoke with HP forever and they have no idea what problem is. Did a memory and hdd test and both passed. Tried MANY suggestions on other sites but still not fix (yes we tried reloading vista again and again). Hitting windows button, b, and power doesn't take us to the Bios screen either.
PLEASE help.....
Thanks