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New Asrock Z77 Extrme4 Driver Problem

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August 9, 2012 11:52:34 PM

Hi Folks, I sure could use a little help here. I just installed a new Z77 extreme4 and i7 2600K and things were going fine. I booted to the UEFI, made some changes I knew I would need to get the Hard Drive to boot to windows 7 64 bit OS, and then saved and exited. (I set the Sata to IDE).

The program booted to my OS, but in what appears to be Safe Mode or at least it looks like that. All the desktop Icons are huge like it didn't use my GPU, (ATI HD 5770). But I expected that and it went on to find some drivers... no problem. But I had an ASUS M5A97 EVO and AI SUITE II with an AMD 965BE which I replaced with this stuff.

One problem was that I forgot to uninstall the AI Suite II so it was trying start and then a box opened and said it couldn't. OK, so then it installed some drivers and when done, said to restart. So before I did I tried to uninstall the AISuite but it wouldn't even respond to my attempt. I’m going to have to install a ‘special’ program to get rid of it but for now, I’ll try to rename the .exe if I can.

So I clicked shutdown but the computer rebooted and gave a message that windows had recovered from an unexpected shutdown. Then I said boot normally and it opened to my Desktop but again, all the icons were huge. It then said it was installing drivers and included the Main HD and my Graphics card in the list of about 6 items.

But after almost a half hour it failed the driver update for both the Hard Drive and the Graphics Card! One driver was loaded successfully, (a USB tool or something, I forget), but the others were still trying to load when I decided it had been long enough, (40-50minutes at that point), and hit the "reset" button. Then I checked to make sure my GPU was active in the UEFI and double checked a few things.

After that I saved and exited and told it to shutdown when it had got to my OS sign in screen. It took 20 minutes to finally shutdown and then restarted immediately! I'm pretty sure it has to do with some settings but I don't know which ones.

The Bios version is P1.4 15B. Does anyone know what I should try?
Thanks, Rich
a c 328 V Motherboard
August 10, 2012 12:07:12 AM

"appears to be Safe Mode"
That look was because u didn't install the graphic driver.
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a c 328 V Motherboard
August 10, 2012 12:11:06 AM

Did u do a clean install?
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August 10, 2012 3:29:51 AM

No, I didn't do a clean install and only now found out that I apparently got lucky when I did this with the ASUS board. You see, I modified 99.9 % of an HP I had and replaced the mobo and processor among other things, with the ASUS M5A97 Evo. Even though the Chipsets were different, they worked. And the Windows version 7 Home Prem 64bit, ran fine.

In all the research I did before switching from AMD to this new Intel based board and CPU, no one ever mentioned that I would not be able to do it without reloading Windows, (I still have my Key), and they also said that I will lose all my loaded programs, Is that true too?

BTW, I know that the look is because there's no GPU Driver but my question is how do I get the darn thing to load the drivers? I decided that I will try to run an Ethernet cable to my internet so I have a connection, (I'm using my wife’s computer), and see if I can get the drivers then.

Do you think that'll work? I need options to be honest. I just placed an order for a 3.5" Internal hard drive and put it on overnight shipping. I plan to install it and then see if I can recover the programs I have on the present hard drive, (many were purchased downloads, and there are many), to the new one by using a jumper to make my present drive a 'slave drive'.

Do you think that'll work too?
Thanks again, Rich
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August 10, 2012 2:29:14 PM

So that's it? That's as far as you can go in any explanation? Wow, that was helpful... Thanks, I guess
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a c 328 V Motherboard
August 10, 2012 2:31:42 PM

Is your windows the Retail version with box?

Or the OEM, the cheaper version?
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a c 328 V Motherboard
August 10, 2012 2:32:21 PM

With W7, it sometimes works. But later, there are problems that start to hunt u. Sometimes it works. But its not recommended.
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a c 328 V Motherboard
August 10, 2012 2:34:51 PM

Did u uninstall the old chipset drivers, and audio and video?

And all other that are not meant for the new set up?
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a c 328 V Motherboard
August 10, 2012 2:34:52 PM

wingclip said:
So that's it? That's as far as you can go in any explanation? Wow, that was helpful... Thanks, I guess

Well, I was sleeping, - hope that's OK.
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August 10, 2012 11:50:57 PM

Thanks Nikorr, Sorry, this all happened to me and I was chasing solutions on 3 or 4 different sites for 16hours non-stop. I was a little tired, cranky, and depressed, (as you probably could guess). So I didn't really mean to be so sarcastic.

Anyway, my OS was preinstalled when I first bought the HP computer. Less than a year later I started to ‘mod’ it. 4 or 5 months ago, I installed the new ASUS M5a97 Evo mobo, AMD 965BE 3.4 and Corsair memory. By the time I was done I was running the CPU OC’d at 4.05, (Liquid cool- Corsair H100), and there was absolutely nothing left of the original HP hardware with the exception of the Hard Drive.

BTW: I didn’t have any trouble with the OS when I put that ASUS board in. The Chipset was different than the HP board but some are saying that it may not have been too different. Anyway, I never knew that I was supposed to do clean installs when this kind of thing was done and no one ever even alluded to that.

I did weeks and weeks of research before doing the first mod and then just about as much when I did this recent Intel switch over. I posted and started many topics and at least 3 different websites, (did a lot of reading on this one too), and asked several times, (in several different ways), what I should prepare to do BEFORE I change out to Intel. No one said I would have to reinstall a new OS and would lose all my programs on the hard drive, (well over a thousand dollars in flight sim add-ons alone).

I’m not a gamer but I am a Flight Simmer, (MSFSX), with many addons and the i7 2600k is really what I needed. So far, 1.5 people, (one guy only replied once), have told me that they are CERTAIN I must buy a new version of Windows 7, (the same version I have but just another one), and I will lose all my programs when I do another install.

I’m a member of overclockers.net and I haven’t got any more info about this new problem than what I was told by those “1.5” guys. I’m left to understand that my recent, full backup won’t help me here. So anyway, I’m about to hook up an Ethernet connection to the computer and try to do what I did when I put in the ASUS board.

But now that you’ve pointed out this ‘ursoftware.com’ thing, I’m left to wonder which way I should go. Do I only get one shot at this? I mean, if I try it my way first and it doesn’t work, would I be harming anything on the mobo? And if there’s a chance that I won’t, would it be a good idea to reset the CMOS per Asrock’s instructions?

And finally, is this uninstaller supposed to run while the computer is connected to the internet? I haven’t tried to get a connection yet and when I started the system up, it immediately went searching for drivers and failed because I forgot to place an Ethernet connection, (I have wireless but no driver, no wireless). So when I start it up again with the connection, it’s going to hunt for the drivers, do I let it or do I start it in safe mode with IT connection and download/install the uninstaller?

Frankly, I haven’t read anything about what this uninstaller does, (uninstalls Windows 7 or programs like that AI SUITE that won’t leave). I need to go read on that. But I’m likely to have started the computer before you get to answering this email, (can’t blame you if you don’t), because I’m going to try using the Windows Easy Transfer option in order to get some of the bigger program files/settings backed up.

I did about 60 gigs worth last night but I don’t know how to collect the ‘settings’ that WET states that it can do. I guess the biggest question is: Will I irreparably harm the mobo or CPU or anything in there by attempting to push through with the boot-up, driver installations, and UEFI settings like you would if you had no problem?
Thanks again, and seriously, I’m sorry for the snip earlier, (I was really tired). I appreciate the suggestions and so far, your info has a hint of ‘hope’ to it so I’m going to read up on that uninstaller. If I can’t get an IT connection, I may be able to download it to a external drive and then install it to the ‘new computer’ that way.
Rich
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August 11, 2012 12:01:30 AM

BTW: How do you uninstall a chipset?
Thanks
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a c 328 V Motherboard
August 11, 2012 12:25:05 AM

Wow, long post : ) Let me read it first.
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August 11, 2012 1:41:38 AM

No Problem. I wanted to give as clear a background on the situation as I could.
Rich
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August 11, 2012 2:00:52 AM

Well... It wasn't really that long :) 
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a c 328 V Motherboard
August 11, 2012 2:25:39 AM

OK, post your specs that u have now ... I want back track it : )

CPU:
RAM: with link please.
Motherboard:
GPU:
PSU:
HDD: /SSD
OS type + version
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a c 328 V Motherboard
August 11, 2012 2:29:33 AM

Can u reset the BIOS? <- This way!!!
Reset the CMOS memory the right way as is described in the motherboard manual using the clear CMOS link with the power cord unplugged.
And when the battery is out, press the power button to discharge all the electricity from the system.
How To Clear CMOS @ http://pcsupport.about.com/od/fixtheproblem/tp/clearcmo...

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August 11, 2012 5:33:36 AM

Thanks Nikorr, I downloaded and installed that program, (Belarc), not realizing that it was going to scan the computer I’m using right now, my wife’s. The one I’m interested in and the one these specs reference to will not get an internet connection.

I’m going to clear the CMOS in the morning and as I indicted in the spec sheet below, I should have a new Seagate 1tb here sometime tomorrow and use it as my “Plan B”. If all else fails, I’m going to install that as the main system drive as soon as I know what to do about the present system and how to download and install the new one.

I’d really like to keep from losing all the programs I have installed and then have to go back and install as many as I can recover from the venders I bought them from. But it doesn’t look like that’s going to happen and so I thought I’d just install a new drive, what the hell, I went this far right? I don’t know…


Anyway, the specs below show the present build first, followed by the build I had before that, and then the build I started with. I’ll be back on line to resume work on this again tomorrow at about 10AM CST. If you get a minute, “stick your head in the door”. Thanks again, Rich

CPU: i7 2600k
Ram: Corsiar LowPro Vengence 8GB 2x4 DDR3 1600 CML8GX3M2A1600C9
http://www.corsair.com/memory-by-product-family/vengean...

Motherboard: Asrock Z77 Extreme4 ATX format
GPU: Sapphire ATI Radeon HD5770
PSU: OCZ700watt
HDD: Seagate 750GB 7200RPM internal (Note that this will soon be changed to a Seagate 1TB which is expected in tomorrow, 8-11-12)
OS: Windows 7 Home Premium 64bit
CPU COOLING: Corsair H100 Liquid
CASE: Corsair 500R

This is what the system was before I changed to a Intel mobo and CPU:
CPU: AMD 965BE C3 3.4GHz
Ram: Same as above
Motherboard: ASUS M5A97 EVO ATX format
GPU: Same as above
HDD: Same as above
PSU: Same as above
OS: Same as above
CPU COOLING: Same as above
CASE: Corsair 500R

This is what it was before I changed all the Hardware to the ASUS Mobo:
Computer was an HP Pavilion P6230F
The CPU was a Phenom IIx4 810 2.6GHz
Had 4x2 Seagate 1333Mhz RAM
Motherboard was a stock Foxconn that had a locked BIOS
IGPU Intergraded graphics HD 4200
HDD was the same one that I presently have as listed in the other two mod specs
PSU was a 300Watt HP standard
OS was the same one that I presently have as listed in the other two mod specs
CPU Cooling was stock Air
Case was standard HP case
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a c 328 V Motherboard
August 11, 2012 5:50:51 AM

All on 1 install?

AMD on AMD worked, but when its switched on Intel, it usually fail or generate errors.
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a c 328 V Motherboard
August 11, 2012 5:55:41 AM

Can u do a clean windows install?

It would solve your problems for sure.
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August 11, 2012 2:34:20 PM

In fact, when that new drive gets here, that's very likely what I'm going to do. But I guess I don't know how I'm going to get on line if I don't have an OS loaded in it.

Does that mean I need a Box version of Windows too?

Is it possible to reinstall all my programs using the Windows Easy Transfer option after I put the new drive in and 'jump' the present drive so that it is a 'slave' drive?
You know, make it as if it were just a backup drive.

Or what about if I use WET and get my files to a External drive. Then after installing the new drive, (and OS), transfer the files back? I guess I would have to install the programs that those files go to first.

Man, FSX and the addons, (107GB's), that go to it has two years of adjustments and 'tweaks' alone, (not to mention the other 250GB's of programs), that I'd have to do all overagain if I can't figure out how to get around this mess.


Do you know what I mean?
Thanks
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August 11, 2012 2:35:42 PM

BTW, is there an easy to follow 'How-to' that you recomend when installing a new system HD?
Thanks, Rich
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August 12, 2012 12:33:42 AM

Never mind, I see that Seagate has their own tool.
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Best solution

a c 328 V Motherboard
August 12, 2012 12:50:18 AM

wingclip said:
BTW, is there an easy to follow 'How-to' that you recomend when installing a new system HD?
Thanks, Rich

Yes there is.


OK, clean install from the USB pen drive.
U need this tool – use USB2 port only! Windows 7 USB/DVD Download Tool

How to @ http://arstechnica.com/business/news/2009/12/-the-usb-f... Windows Easy Transfer
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a c 328 V Motherboard
August 12, 2012 12:50:26 AM

But I guess I don't know how I'm going to get on line if I don't have an OS loaded in it.

You need to download the drivers from the mobo website.
Here

http://www.asrock.com/mb/Intel/Z77%20Extreme4/?cat=Down...


Does that mean I need a Box version of Windows too?

If u don't have the boxed version, u have the OEM and that way u need a new windows.

Is it possible to reinstall all my programs using the Windows Easy Transfer option after I put the new drive in and 'jump' the present drive so that it is a 'slave' drive?
You know, make it as if it were just a backup drive.

Why would u use that? U can, but u don't have to. I wouldn't, I would get the latest apps.

Or what about if I use WET and get my files to a External drive. Then after installing the new drive, (and OS), transfer the files back? I guess I would have to install the programs that those files go to first.

That's the way to do it. I do it that way!

Man, FSX and the addons, (107GB's), that go to it has two years of adjustments and 'tweaks' alone, (not to mention the other 250GB's of programs), that I'd have to do all overagain if I can't figure out how to get around this mess.

U can save the profile, can't u?


Do you know what I mean?

Yes
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a c 328 V Motherboard
August 12, 2012 12:50:39 AM

wingclip said:
Never mind, I see that Seagate has their own tool.

What tool is that?
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August 12, 2012 1:43:03 AM

THANK YOU NIKORR!!! The Seagate tool I thought would work is called Disc Wizard, (http://www.seagate.com/support/downloads/discwizard/), but the more I read it the less I think it will work.
I'll use your suggestion instead. I don't know what you mean when you say Save a Profile.

When I speak of the FSX addons, being tweaked, I mean that some of the Hi Res scenery or plans are not perfect and you have to go in and make a change here or update this, but you know?, I just realized that I have backed up those files into a external hard drive and I think I should be able to drop them back into the program after I install it, (I have the Disc for that).

I also use Speech to text software, Dragon... ALOT, (all this typing is killing me). In that program there are profiles that I can restore.

With the exception of the long Windows 7 install and then updates, I may not be in to bad of shape after all.
I need to get this going. So I have to get to these links you've left for me and check them out.

BTW, I did successfully get a internet connection and can run the computer in a semi-safe mode now. The GPU doesn't work because I need to uninstall the old drivers and reinstall the new ones. But you've been a great help,
Thanks again, Rich
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August 12, 2012 1:48:56 AM

Wait, what is this download for?:
"OK, clean install from the USB pen drive.
U need this tool – use USB2 port only! Windows 7 USB/DVD Download Tool"

I wasn't clear, meant how to make a new HD become the "System Drive" after I put it in the computer. I'll check that download again, maybe I misunderstood what I was looking at but it looked like something to do with installing Windows 7... I don't know, I'm tired. I need to look at it again though.
Thanks

PS, I thought I could click that bottom link for "Best Answer" on each of your replies but it wouldn't let me. So I consider all the reples best!
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August 12, 2012 1:49:17 AM

Best answer selected by wingclip.
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a c 328 V Motherboard
August 12, 2012 1:49:52 AM

Well, probably not every program has the save profile feature : )
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a c 328 V Motherboard
August 12, 2012 1:52:31 AM

But, u can install the game and create a back up,

so if it will ever die or has any trouble, u can just restore it.
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a c 328 V Motherboard
August 12, 2012 1:54:30 AM

"PS, I thought I could click that bottom link for "Best Answer" on each of your replies but it wouldn't let me. So I consider all the reples best!"

Only one will get counted : )

If u have more questions, PM me.
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a c 328 V Motherboard
August 12, 2012 5:01:49 AM

This topic has been closed by Nikorr
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a c 328 V Motherboard
August 12, 2012 5:03:12 AM

Good luck!
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!