Gericom Laptop DVD will not eject

Archived from groups: comp.sys.laptops (More info?)

alistair.findlay@gmail.com wrote:

>Hello!
>
>I purchased a Gericom Ego laptop from Aldi in the UK in December 2004.
>All was going well until a couple of months ago when I tried to install
>Suse Linux from a boot DVD. The install failed when trying to 'mount'
>the CD drive. My only option was to restart the machine...
>
>Following this, the internal DVD drive failed to work correctly.
>
>Windows still recognised the DVD drive as the D: drive and displays all
>the correct driver details. However, I could not eject the DVD drive by
>pressing the eject button or through right-click eject in Explorer. The
>only way I can open the drive is via the manual eject on the drive
>itself. Even so, Windows fails to recognise the presence of a disc when
>inserted.
>
>I therefore sent the laptop away to Gericom, only to have it return
>with a replacement drive that still doesn't work (i.e. the drive still
>fails to eject and read DVDs)
>
>I need the laptop for work at the moment so I don't want to send it off
>for repair again. Is there any way I can try and fix the drive myself?
>Or are there any procedures I could go through to narrow down what the
>problem is?
>
>Thanks,
>
>Al
>
>
>
I certainly don't know what to do. I would probably remove the DVD in
the device manager, reboot, and let Windows re-install it.