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Upgrade 4gb to 8gb won't boot

Last response: in Memory
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August 17, 2012 8:43:02 PM

Hi,

Could someone please help me to get my new ram to work? :) 

I wanted to replace my 4gb stick with an 8gb. It has everything the same as the old ram stick that works, except it's a different brand and 8gb. It will detect the ram, but I can't get past the boot screen. I have the latest bios version, 17.9 and the motherboard says that it can take 16gb, one 8gb in the two slots.

This is my motherboard 760GM-P21 (FX):

http://us.msi.com/product/mb/760GM-P21--FX-.html#/?div=...

This is the new ram:

http://www.newegg.com/Product/Product.aspx?Item=N82E168...

This is the old ram that I am replacing:

http://www.newegg.com/Product/Product.aspx?Item=N82E168...

Thank you for your help.

Kate :) 

More about : upgrade 4gb 8gb boot

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August 17, 2012 8:52:02 PM

turn off quickboot
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a b } Memory
a b V Motherboard
August 17, 2012 8:56:58 PM

Hi,

first try to boot only with one ram stick to see if not one of them is defective. At the same time look for dust in ram slots and take it out if any.

Then check timing in voltage in bios to see that it's all ok

Then try a clear cmos .

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August 17, 2012 9:41:25 PM

jlr860 said:
turn off quickboot


Thank you! This worked, it booted up and now I have 16gb of ram. :) 
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August 17, 2012 9:41:36 PM

Best answer selected by kaitlynh1988.
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August 18, 2012 12:06:21 AM

kaitlynh1988 said:
Thank you! This worked, it booted up and now I have 16gb of ram. :) 


Forgot to mention feel free to turn it back on after the first successful boot the bios should now be adjusted to seeing the new ram.
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a c 146 } Memory
a c 328 V Motherboard
August 18, 2012 12:07:20 AM

This topic has been closed by Nikorr
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