Can't detect tpm device

I have an asus m2n68 am plus MB and two hard drives. When both the hard drives are plugged in, it doesn't go beyond the boot screen. But when i disconnect the secondary hard drive, it boots. Any thoughts on disabling the error message?
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  1. What's on that second hard drive? It looks like there may be some cryptographic software in the boot chain that's looking for a TPM dongle to be installed on the motherboard.
  2. Pinhedd said:
    What's on that second hard drive? It looks like there may be some cryptographic software in the boot chain that's looking for a TPM dongle to be installed on the motherboard.

    I'm not sure but i believe that i've enabled bitlocker on the secondary hard drive. I tried disabling when the hard drive was working fine but i couldn't. :(
  3. Pinhedd said:
    What's on that second hard drive? It looks like there may be some cryptographic software in the boot chain that's looking for a TPM dongle to be installed on the motherboard.

    I'm not sure but i believe that i've enabled bitlocker on the secondary hard drive. I tried disabling when the hard drive was working fine but i couldn't. :(
  4. vin20 said:
    I'm not sure but i believe that i've enabled bitlocker on the secondary hard drive. I tried disabling when the hard drive was working fine but i couldn't. :(


    Bitlocker does support TPM for storing the keys. If you have a TPM on the previous motherboard you can move it over. I don't use bitlocker and I haven't used TPM so I can't really help you there. That would explain why it's looking for it though.
  5. Pinhedd said:
    Bitlocker does support TPM for storing the keys. If you have a TPM on the previous motherboard you can move it over. I don't use bitlocker and I haven't used TPM so I can't really help you there. That would explain why it's looking for it though.

    I did receive a replacement board a while ago but the problem is very recent. This problem only surfaced after a power failure(including backup.)
  6. Pinhedd said:
    Bitlocker does support TPM for storing the keys. If you have a TPM on the previous motherboard you can move it over. I don't use bitlocker and I haven't used TPM so I can't really help you there. That would explain why it's looking for it though.

    I did receive a replacement board a while ago but the problem is very recent. This problem only surfaced after a power failure(including backup.)
  7. hmm.. interesting. Well, If the data isn't crucial you can just wipe the drive using PartedMagic or something.
  8. Pinhedd said:
    hmm.. interesting. Well, If the data isn't crucial you can just wipe the drive using PartedMagic or something.

    How do you suggest i do that? The pc doesn't boot or work when the secondary drive is connected. :(
  9. vin20 said:
    How do you suggest i do that? The pc doesn't boot or work when the secondary drive is connected. :(


    Use PartedMagic.

    SATA drives are hotswappable so just leave the hard drive plugged in but with the SATA power disconnected. Boot into PartedMagic and plug the drive in. Once that's done, just use the Erase Disk tool to erase the disk. You can either write zeroes to the entire disk in software or run the ATA internal Secure Erase command which will do it for you in hardware instead. Do not ever write zeroes to an SSD though, always use Secure Erase to erase an SSD. Erasing an hard drive using Secure Erase can take a couple of hours and during this time it will be completely unresponsive so leave the computer alone. Erasing an SSD is nearly instant.
  10. Pinhedd said:
    Use PartedMagic.

    SATA drives are hotswappable so just leave the hard drive plugged in but with the SATA power disconnected. Boot into PartedMagic and plug the drive in. Once that's done, just use the Erase Disk tool to erase the disk. You can either write zeroes to the entire disk in software or run the ATA internal Secure Erase command which will do it for you in hardware instead. Do not ever write zeroes to an SSD though, always use Secure Erase to erase an SSD. Erasing an hard drive using Secure Erase can take a couple of hours and during this time it will be completely unresponsive so leave the computer alone. Erasing an SSD is nearly instant.

    Thanks for your help. I will be trying this. :)
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