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System restore not working

Last response: in Systems
August 22, 2011 6:21:00 PM

so i want to restore my computer to factory settings and every one i talk to tells me to use the cd witch i dont have or when i boot up to hit f11 iv tried all this and nothing works i booted my cp in safe mode and then i ran syestem restore but it does not give me the option to restore to factory settings i can only go back 1 month if any one can help iv bin looking how to make the system restore work i have a gateway fx6000

More about : system restore working

August 22, 2011 6:39:24 PM

only thing is for some reason i do not have Gateway Recovery Management is there a way to re download it or a nother way?
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August 22, 2011 6:43:47 PM

Most prebuilt systems come with a hidden recovery partition and recovery software to do the sort of restore you are requesting, you didn't by chance delete this? If so your best bet might be calling gateway support and ordering a recovery disk from them. Usually they don't cost too much.
August 22, 2011 6:46:21 PM

well it came with a 750 gig hard drive but i had to replace it so i took it to a computer store and they put in two 500gig hard drives and one is a a back up so maby thats why i dont have it any more?
August 22, 2011 6:52:03 PM

That is your issue then. I would just call gateway support and order a recovery DVD.
August 22, 2011 7:43:59 PM

ok thank you for your help i will do that now