Hi,
I have a friend who's having issues with his laptop. His Acer laptop is able to connect wired and wirelessly at our school's internet which uses a proxy, however he's having problems connecting his laptop at home since last week. It was able to connect without problems before that....I went to his house a while ago and was able to connect mine. I tried using the troubleshooter and it said a problem about the network access and router and that I should reset it. However, no matter how many times we tried it still didn't work. I turned the WPA key off and tried connecting the ethernet cable directly to the laptop but to no avail. I also tried reinstalling the drivers for the wi-fi and it still doesn't work. It shows up an error saying "Windows cannot connect to xxxxx". He's using Windows 7 Ultimate by the way. Any help would be greatly appreciated. Thanks!
I have a friend who's having issues with his laptop. His Acer laptop is able to connect wired and wirelessly at our school's internet which uses a proxy, however he's having problems connecting his laptop at home since last week. It was able to connect without problems before that....I went to his house a while ago and was able to connect mine. I tried using the troubleshooter and it said a problem about the network access and router and that I should reset it. However, no matter how many times we tried it still didn't work. I turned the WPA key off and tried connecting the ethernet cable directly to the laptop but to no avail. I also tried reinstalling the drivers for the wi-fi and it still doesn't work. It shows up an error saying "Windows cannot connect to xxxxx". He's using Windows 7 Ultimate by the way. Any help would be greatly appreciated. Thanks!