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Connected to network but no Internet connection

  • LAN
  • Dell Inspiron
  • Internet Explorer
  • Internet Connection
  • Networking
Last response: in Networking
October 16, 2010 1:47:57 AM

Hello, I have a dell inspiron 1545. The problem with it is that it clearly says that it is connected to the home network but i cannot use anything that requires a connection like msn or Internet explorer this is both with wireless and ethernet connections. Could someone please help with this?

More about : connected network internet connection

October 16, 2010 8:37:22 AM

Check TCP/IP Properties.

Start, Connect To, Connection, Properties, Scroll Down TCP/IP and highlight, click Properties and check that Obtain DNS and IP address automatically are enabled.
October 16, 2010 5:34:11 PM

they are both enabled but it still doesn't work, thanks for the reply
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October 16, 2010 7:00:28 PM

Please provide the following info
What device are you connected to ? is it a router or modem?
What is operating system ?
What ip address do you get?
Type the following in a command prompt
ipconfig /all >C:\ipstat.txt

It will generate a text file with the name "ipstat.txt" in C drive.
Copy the contents and paste it here.

If its a router it would also be helpful if you could provide the name and model as well.

Try a ping test.

check if you get replies
May 26, 2011 5:19:18 PM

For this problem, you contact the Internet service provider,
After that check your ping test, through this site
It has the best information of IP address, IP address to domain, domain name to IP,domain name, hosting, and ping test to know the particular connection is online or not!!!!!