Issue with new build

sacto68

Distinguished
Jan 6, 2010
1
0
18,510
I just completed my first build everything was fine until i got this message twice:


Problem signature:

Problem Event Name: BlueScreen

OS Version: 6.1.7600.2.0.0.768.3

Locale ID: 1033

Additional information about the problem:

BCCode: 1e

BCP1: FFFFFFFFC0000005

BCP2: FFFFF80002FAE7DB

BCP3: 0000000000000000

BCP4: FFFFFFFFFFFFFFFF

OS Version: 6_1_7600

Service Pack: 0_0

Product: 768_1

Files that help describe the problem:

C:\Windows\Minidump\010610-30264-01.dmp

C:\Users\Monkeys\AppData\Local\Temp\WER-42463-0.sysdata.xml

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Any ideas?

System: AMD 965, Gigabyte 790xta-uda, Radeon HD4670, G. Skill 4x2g 1866, Windows 7 64.
 
G

Guest

Guest
Is this the motherboard your have? GA-790XTA-UD4

Chances are, it's a problem with one of your drivers being unsigned such as a RAID driver or possibly some other driver. Easiest way to fix this if it's a driver is to update the driver to the newest version.

You'll need to open Windows Explorer and go to this location: C:\Windows\Minidump\

Then take the last two or three .dmp files in that directory and and copy them to another location such as your desktop or another folder. These files will need to be run through a debugger to get an idea of what caused the actual problem.

I've never done this myself as using a debugger is entirely new territory for me, but here are a couple of links.

Microsoft Debugging Tools for Windows

Wikipedia - Debugging

Crash Dump Analysis and Debugging Portal


Once you run the .dmp files through the debugger, you'll have a better idea of what caused your problem and hopefully you'll be able to fix it.

If not, then at the very least, if the debug log isn't too long, you could post it back here to see if anyone is able to better tell what the problem is. If it's too long, you could always upload the log to a web site and post the link here instead.

Good Luck