Thompson 5DB4FC wireless router

have set up my computer ages ago. Now setting up my husband's new laptop but have lost the access key - looked under router and typed what was there but it is saying mismatch - where do I go from here?
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  1. password is case sensitive.

    do you have a separate modem connecting to the Thompson? I could not find the Thompson in the subject line.

    if it is a stand alone router, there should be a reset button in the back of the router. hold it in for 30 sec and it should set it back to manufacturer default.

    use the user manual to setup you router
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