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Computer shutdown and what i've tried to fix it

Last response: in Systems
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September 1, 2011 12:02:22 AM

the shutdown occur mostly in games, if it doesn't completely shut the computer off, i get a BSOD of irq_not_equal or dxgmms1.sys errors. Mostly it just shuts off with no warnings or anything. Upon start up, send error request message. Many times i check the info of the crash report, its usually BCCode a. othertimes its a 100007e or something. but it changes almost with every crash. dxgmms1.sys is the most common BSOD error message. it even crashes when idling!!!!

system and what i have tried with each

Core i7 920 (stock or OC it crashes, upon crash OC holds)
PNY 4G stick single(had 3 1G sticks of corsair)
Foxconn Renaissance board, updated bios, RMA'd 3 times
RMA'd PSU silverstone sst-st85f, got newer model(same crash 1 hour after new PSU install)
RMA'd hdd, got newer model
Bought new GPU, had ati 4850x2, new gtx 560 2G
windows 7 32&64
various windows settings on/off(always return to default if off/on doesnt stop crash)
Plugging PSU directly into wall
troubleshooted board with foxconntech, passed all tests

all i can come up with is either a mobo/ram incompatibility or winows 7 conflict. I just can't imagine what is causing this.

only thing i haven't done is reinstall OS, its a OEM home premium, but many have said that they have the same issue and multiple reinstalls of OS didn't help. But i will if i have to.


More about : computer shutdown fix

a c 136 B Homebuilt system
September 1, 2011 12:29:34 AM

download and install Ubuntu linux . Its free and if you follow the instructions it wont affect your windows installation

Download and install a program to stress test your computer
http://www.overclockers.com/forums/showthread.php?t=486...

If it crashes you have a hardware problem , most likely the motherboard [ since you replaced everything else ]

If it doesnt crash then you have a software problem .
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a b B Homebuilt system
September 1, 2011 1:06:39 AM

It looks like he has RMA'd the motherboard three times. I note that it is not a board designed to run a single stick of RAM. That aside:

Try installing Windows hot-fix http://support.microsoft.com/kb/974431
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Related resources
September 1, 2011 1:47:56 PM

@wamphryi: thats funny, the foxconn tech even told me they only tested it with the first dimm, at that point i just told him to close the ticket and i was done with thier company. No wonder they commit suicide, they are forced to make horrible products, then support angry customers. LOL



@outlander: gigabyte is the exact brand i had been looking at. thx guys

btw heres a BFBC2 crash report


<?xml version="1.0" encoding="UTF-8"?>
-<report><version>2</version><sessionid>38fb22844e5ee7be</sessionid><type>crash</type><sku>ea.dice.RomePC.Cl</sku><createtime>2011-09-01 02:08:56</createtime><buildsignature>602574</buildsignature><systemconfig/><categoryid> 0x8F4566</categoryid><stack> 0x8F4566 0x90F38D 0x56C08A 0x735E48C0 0x80D1CA 0x80D41C 0x41214C 0x86680F 0x86D8DE 0x508FE7 0x87971D 0x914772 0x14162F0 0x1546050 0x863361 0x92157A 0x765B1725 0x171EEEC 0x171EEB0 0x765B11E0 0x765B11E0 0x171EDBC 0x765B11E0 0x765B11E0 0x508FE7 0x171F320 0xA9F384 0x765B1725 0x171EEEC 0x7F6280 0x51DCEB 0x1570C40 0x765B1136 0x51DEF9 0x6D7B13 0x6D7B13 0x6D7B13 0x754D0AC4 0x6D7B13 0x5198FE 0x5198FE 0x155F948 0x521056 0x155F96C 0xA493E8 0x14D9A58 0x735929BB 0x155F948 0x73598CED 0x73592A47</stack><threads/><screenshot/><memdump/><contextdata>registers: Edi 0e2ffd70, Esi 3736f2f0, Ebx 0e2ffda0, Edx 01436ea0, Ecx 0810e310, Eax a0d63817 Ebp 0e2ffcec, Eip 008f4566, Esp 0e2ffb4c</contextdata></report>
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a b B Homebuilt system
September 1, 2011 8:12:47 PM

Just to clarify the board will actually work with a single Dimm but it is meant to run in Triple Channel Mode assuming it is the X58 you are running. I should have been more clear. However it does appear that there may be a quality issue with the board and the supplier should have tested the board under various configurations not just one.

However I am beginning to ponder the possibility that there is a Driver issue. The more I consider this possibility the more it makes sense to me. With all this swapping of hardware going it is likely that something has gone wrong Driver wise.

The best way to tell would be if you can lay your hands on another drive and do an install on it. Once installed service pack and update the OS. Download all the required drivers from the various manufacturers and install them. Once that is done install a game and run it to see how well the system holds up. Make sure you update your Direct X so it is 9.0 C compatible. I see that you are saying that you have not re installed the OS. Any major Hardware change generally requires a re install.
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September 1, 2011 9:20:10 PM

Wamphryi said:
Just to clarify the board will actually work with a single Dimm but it is meant to run in Triple Channel Mode assuming it is the X58 you are running. I should have been more clear. However it does appear that there may be a quality issue with the board and the supplier should have tested the board under various configurations not just one.

However I am beginning to ponder the possibility that there is a Driver issue. The more I consider this possibility the more it makes sense to me. With all this swapping of hardware going it is likely that something has gone wrong Driver wise.

The best way to tell would be if you can lay your hands on another drive and do an install on it. Once installed service pack and update the OS. Download all the required drivers from the various manufacturers and install them. Once that is done install a game and run it to see how well the system holds up. Make sure you update your Direct X so it is 9.0 C compatible. I see that you are saying that you have not re installed the OS. Any major Hardware change generally requires a re install.


No, i started swapping hardware TO fix the problem, it didn't start after any new hardware. I haven't reinstalled on this drive, i did a fresh install on 32 bit on a seperate system and still got the same crashes.
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September 1, 2011 9:31:08 PM

I had similar problems for a while and for me, it was the ram voltage. It happened after I went from 2x2 to 4x2 stick of ram. The mobo was set at 1.5V and my ram was rated at 1.6V.

As long as I had 2 stick, for some reason, everything was running all fine. But when I was using all 4 , no matter which pair I was using ( ram stick and slots ), it crashed randomly.

Just another idea to look at.

And personnaly, I would never buy a cheap brand motherboard ( or PSU for the matter! )
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