Am not sure how we can help here. You can call up some technician to look into it. Or may be ask any of your more experienced/knowledgeable friends to help. Btw, what is the exact problem you are facing? Am assuming that you did untie the screws and removed the SLI bridge before trying to take out the card. There is also a pci express lock at the end of the slot. Did you try holding it down while trying to release the card? You can also try releasing the card by lifting it from the front (towards the video out ports).