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My issue has come back

Last response: in Motherboards
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September 16, 2012 9:38:08 PM

I made a prior post about replacing the PSU after the original completely gave out. Well, after replacing it, things were going fine for a couple weeks till all the issues came back. Odd freezing only when booting up after PC has been off for a certain number of hours and a new issue where the PC seems to slowly crash(monitor goes off first before everything else does. Though at times things in the background seem to stay on, like certain sounds. Also, this only happens while playing a game.) I'm stumped at this point. I don't know what to do. Only thing I've noticed is that my memory is capped at 4gb when it should be 8gb, so I'm wondering if I'm having an issue with my memory or the motherboard itself. After the last crash Windows gave me this.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3

Additional information about the problem:
BCCode: c000021a
BCP1: FFFFF8A00ADC8230
BCP2: 0000000000000000
BCP3: FFFFFFFFC0000001
BCP4: 00000000001007C8
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Any idea on where I should start to get this issue fixed?

More about : issue back

a b V Motherboard
September 16, 2012 10:18:06 PM

http://msdn.microsoft.com/en-us/library/windows/hardwar...(v=vs.85).aspx

It looks like that first parameter is supposed to be a message string which I can read if you upload the dump file for this crash. The second parameter is supposed to be an error code but instead it's 0 (STATUS_SUCCESS) but interestingly parameter three is a status code if you mask the top 32-bits (C0000001 = STATUS_UNSUCCESSFUL). No idea what that last one is though.
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September 18, 2012 8:09:43 AM

aicom said:
http://msdn.microsoft.com/en-us/library/windows/hardwar...(v=vs.85).aspx

It looks like that first parameter is supposed to be a message string which I can read if you upload the dump file for this crash. The second parameter is supposed to be an error code but instead it's 0 (STATUS_SUCCESS) but interestingly parameter three is a status code if you mask the top 32-bits (C0000001 = STATUS_UNSUCCESSFUL). No idea what that last one is though.


http://www.mediafire.com/?n916bpr4r4ql23b - Link to the dump file. Thanks a lot in advance.
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a b V Motherboard
September 19, 2012 6:10:49 AM

It doesn't look like there's much information that I can gather from the dump that I haven't gotten already. Trying to dump that message just results in a garbled mess. I'd suggest running memtest86+ for a few hours to see if it reports any memory errors. If you've got an overclock on CPU or RAM, change back to stock settings. Also, monitor your temps on the CPU while gaming just in case there are some thermal issues there that could be causing your issue. You could try Prime95 as well to ensure that your CPU is stable. If all else fails, try reinstalling Windows to see if that fixes the issue.
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September 20, 2012 12:06:06 PM

aicom said:
It doesn't look like there's much information that I can gather from the dump that I haven't gotten already. Trying to dump that message just results in a garbled mess. I'd suggest running memtest86+ for a few hours to see if it reports any memory errors. If you've got an overclock on CPU or RAM, change back to stock settings. Also, monitor your temps on the CPU while gaming just in case there are some thermal issues there that could be causing your issue. You could try Prime95 as well to ensure that your CPU is stable. If all else fails, try reinstalling Windows to see if that fixes the issue.

Using Speccy, I noticed that my CPU is going up to 68 degrees at idle(or just usual web surfing). I guess I'll be looking into the fan and heatsink.
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