I just wanted to alert everyone to avoid buying anything from PARAGON TECHNOLOGIES, INC (www.paragoncomp.com)!!! Even if what your buying is 1/2 the normal price, dont do it!! I took a chance and ordered a 1.2 G Thunderbird from them, which they didnt have in stock. I cancelled my order literally 45 minutes after it was placed, when I was made aware of this fact. They proceeded to charge my credit card (american express - due monthly) after I received a cancellation confirmation email from their sales department.
Its been two months now, they wont respond to my emails,or phone calls and the charge hasnt been removed from my account. Now I have to go through the NIGHTMARE of fighting this charge with American Express!!!
I have used a number of other online vendors who are excellent and have either the same, or better prices, than Paragon.
BUY AT YOUR OWN RISK!!!!!!!
<P ID="edit"><FONT SIZE=-1><EM>Edited by maxdog92 on 12/13/00 00:19 AM.</EM></FONT></P>
Thanks for the heads up! Its a shame that so many companies shaft their customers like this. I'm going to guess that you found the company through Pricewatch.com... if so, you should let Pricewatch know about their business practices! They ask people to report bad service and false advertising!
Thanks for the information, yes I did find Paragon under Pricewatch. I'll shoot over there to see if they in fact give you the option to report vendors like this.
As someone said in an earlier reply, you can go to resellers.com and check out how online vendors are rated.
I too agree. I will never buy anything from Paragon Technologies again. I had purchased a motherboard from them and I applied for return authorization, and man was that a royal pain. They did everything they could to discourage me from returning the mobo. Unfortunately for me they were sucessful. I would have to go into too much detail to explain my hell, but believe me save your money and your sanity and do not order ANYTHING from Paragon. I will continue to inform all and everyone of the poor customer service they provide. They do not care about the customer they only care about the almighty dollar. And at the rate they are going they better grab all the money they can now because they will certainly not get any of my money again. And hopefully they will not get yours either.
You are about to answer a thread that has been inactive for more than 6 months. If you still wish to proceed, please ensure that your posting is original and does not duplicate or overlap any prior responses to this thread.