Sign in with
Sign up | Sign in
Your question

New motherboard and random crash?

Tags:
  • Motherboards
  • RAM
Last response: in Motherboards
Share
September 20, 2012 8:05:12 PM

hello!

my name is giovanni and i'm here for asking you guys some questions.

Recently i bought a new motherboard called Asus P5G41T-M LX, and 8Gb of ram DDR3 ( Kingston 4GB DDR3 1333Mhz ), i bought a new cpu cooler from thermaltake ( right now i don't remember the exact name, anyway it's pretty pretty good ! ). It was everything perfect until i played Starcraft 2 last night. I was playing and the pc freezed fulling the screen of random artifacts and stuff like that ( like if a cpu just crashed ). I tried removing a 4 gb ram and leaving the other ram memory alone, it lasted more but it crashed. Now I'm pretty stuck, i can't understand what's the problem honestly. I can't stand the fact that i have to play ladder games and at the same time hoping it won't crash any time soon. Right now my pc is running again on 8GB, i switched the ram's positioning ( the one to the left to the right etc. ). My mobo has just 2 ram slots and fully supports 1333mhz.

I can't understand what's the problem.
Temps are just fine:

From Speedfan 4.47, while running PCSX2:

System 39C
CPU 48C
AUX 43C
HD1 41C
HD0 41C
CPU 42C
MB 39C
GPU 52C
Core 0 48C.

Here are my specs:

AMD Radeon HD6850 GDDR5 1GB
Asus P5G41T-M DDR3
8 GB Ram Kingston 4GB each @1333Mhz
3 Fans in the case
500W Power supply
Windows 7 64-Bit

This didn't happen with my old mobo on ddr2, but I think it's not a mobo's problem, even though i'm really confused. Thanks for further help and for any possible quick response! :cry: 

More about : motherboard random crash

September 21, 2012 5:14:58 PM

up please :( 
a c 111 V Motherboard
September 21, 2012 7:09:20 PM

You're going to need more than speedfan to diagnose your concern. Let's start with a list of free software you'll need to install:

1. Prime95
2. CPU-Z
3. GPU-Z
4. FurMark
5. MemTest86+ (Download and burn to disc, or follow instructions for bootable USB device)

Now that you have your software, let's get some more test results. First, launch CPU-Z. Take a look at the Memory tab. Ensure that the readings here reflect what your RAM settings should be.

Next, run GPU-Z. Look at your GPU temp, make sure it's not running too hot. If it is, open the software that came with your GPU to see if you can adjust fan speeds.

If GPU-Z readings are ok, run FurMark. FurMark is a GPU stress tester, and will cause your GPU temp to elevate to 80°C or higher. Real-life applications (gaming, video encoding, etc.) will not reach such high temps, but FurMark tests increase the GPU temps steadily, so there is testing done at low temps to high temps. I usually allow the test to run for about 30 minutes, or so.

If FurMark doesn't cause a crash, run Prime95 on blend mode. Allow the test to run for at least as long as your SC2 game time before the crash, but preferably for 2-3 hours. If at any time your system crashes, look for a file called "stress.txt" upon reboot. This file will show you invaluable information.

Finally, MT86+, a memory testing software. The main benefit of using MT86+ versus the Windows memory tool is that you can test your RAM outside of the OS. This is important because sometimes a bad Windows installation or corruption can cause crashes, too.

Other than the software mentioned above, BIOS/UEFI has an important play in computers, too. So make sure you've configured your hardware correctly in the BIOS/UEFI.

You also should consider testing your PSU. The first and most important thing to check with a PSU is it's max load. Take a look at the sticker on the side of the PSU. If it's a good PSU, it will have the total wattage for all of the 12v rails combined. You take that total and divide it by 12, this will give you the max amp load the 12v rails can handle. Obviously if this amperage isn't enough for your devices, your PSU needs to be replaced.

The less obvious test, but still should be done, is a voltage check. If you can, get yourself a digital multimeter. Test the wires coming out of the P1 (24-pin) connector. Check the troubleshooting guide for the correct readings. The link is in my signature.

Edit: Corrected link to Prime95
Related resources
September 22, 2012 8:02:23 PM

Thank you for your help,

I resolved by de-attaching my dvd rom that was faulty and caused problems to the PSI.
September 22, 2012 9:48:26 PM

EDIT: It just crashed.

I don't even want to believe it. I went through all tests and they went good but screw it I can't find a workout.

I deattached my dvd rom that i didn't use from many years and the pc kept running for the whole day but right now it crashed. I don't know if it was a fatality but I don't want to think that my new motherboard is faulty..... i just... don't want to believe it.

this is my crash mini dump: http://puu.sh/17E20

caused by: ntoskrnl.exe+4a63cc ( NT Kernel & System )

I hope i'll find a workout..
a c 111 V Motherboard
September 25, 2012 6:49:50 PM

That driver is a part of Windows. IF that is really what's causing your crash, then your mobo is fine. What were you doing right before the crash?
September 26, 2012 1:50:24 PM

I fixed it in this way, I went in the website of Asus and found a new bios for my mobo, this bios improved the stability with my cpu, i installed it and i permanently fixed it :) 

Thanks for your help!
October 4, 2012 1:24:22 PM

hey guys,

sad to say but my problem has come back again :( 

i did the memtest and it went fine, no errors at all. It crashes when I'm playing games.
I noticed the gpu temp stays at 70-72° when I'm playing WoW with 70% Fan speed moduled through speedfan, after 10 hours that my pc has been going on. I thought initially it was a ram problem but it isn't, neither I think it will be a windows related one. What it could be? sorry to reopen the thread :( 
!