I purchased a Logitech MK350 unit "refurbished" from an online retailer. When I first set it up it worked fine. I don't know what happened, but now it is reacting extremely slowly and not typing every stroke. Also, I have had and thoroughly enjoyed my Logitech MX1100 mouse, which I used all the time on my old system. I sold the m505 mouse that came with the keyboard in favor of my 1100. The 1100 is acting erratically and not responsive the way it used to. I assume that the mouse and keyboard share the same problem. The batteries are new, the computer is in the same spot as the old one. I did plug in the unifying dongle, AND the dongle that came with the 1100. I really like the features of both of these components and would not want to have to get rid of them for some other company's product. Please help!