New PC (GTX570, i5 2500k) - monitor won't turn on

[Kryonix]

I just got my new system - it was assembled in a store and i chose the parts.

GTX570, i5 2500k, 8gb ram and asus motherboard.

It came without windows, so when I tried to install and booted the pc, everything seems to work..

....everything BUT the screen which wont turn on. PC boots normally, but the screen is just "off"..

I tried to plug in via DVI and VGA both directly to the gpu and into the motherboard, it didn't help.

the screen works fine on my older pc btw.


what am i missing? what can this be? maybe I should pull out the gtx570 and try booting with the onboard gpu?

also, i have a usb3 connector that sticks from the back of the case ( the usb pin) i have no idea why its there i never seen something like it... maybe its something to do with that?

thanks in advance

 

[tsnor]

"pull out the gtx570 and try booting with the onboard gpu?" YES, you should be seeing the BIOS screens.

You can also download a bootable diagnostic to verify the system is working before you get windows (or linux) installed.

You do have the power connectors in place on the GTX570, it take two I think.

This is a great ref: http://www.tomshardware.com/forum/261145-31-perform-steps-posting-boot-video-problems

 

[clarkjd]

"You do have the power connectors in place on the GTX570, it take two I think.

This is a great ref: http://www.tomshardware.com/forum/261145-31-perform-steps-posting-boot-video-problems

+1 definitely make sure that ALL the required power connectors for the graphics card are connected.

 

[geekapproved]

If the store assembled the parts, didn't they test it?

Obviously this is a problem with you or your monitor or maybe something came loose on the trip home.

Take it back to shop and have them show you it works.