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Newly installed memory absent

Last response: in Memory
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September 26, 2012 6:21:28 PM

Hello,
I have a desktop homebrew, I've had for several years with a MSI K8NGM2 MB.

XP has been bogging down recently, running low on RAM. Right now simm1 has dualddr 512mb. I purchased a known good second, identical memory but no matter where I put it, it doesn't show up.
Either stick, by itself, works fine but when the second is added it doesn't show up in bios check or XP.

Why can't the system find the added memory??
a b } Memory
September 26, 2012 6:27:07 PM

When you said identical memory, is the mfg part# the same?
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a b } Memory
September 26, 2012 6:30:12 PM

With both sticks installed reset the bios with the jumper on the motherboard.
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September 26, 2012 6:58:18 PM

Part numbers the same. Found the bios reset switch and rebooted and the system did find more memory, but only half. 256k.
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a b } Memory
September 26, 2012 10:55:25 PM

Look for an option in the bios called os install mode and make sure its disabled.
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September 27, 2012 12:07:39 AM

No mode like that shown..
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!