I bought a new Samsung RC520 laptop. I logged in fine and started to install virus software, applications, windows updates etc. In between all this I had to reboot for the installations to be completed with no problems.
I then installed more window updates (office 2010) followed by a reboot. From this point on wards when I power the laptop on it will get as far as the Windows logo screen and then goes into a black screen. If I leave it for 5 minutes the mouse arrow appears but still black screen.
I tried booting into
Safemode, last know configuration, Enable low-resolution video (640×480)" startup but still get the black screen. Ran the repair from the Windows 7 disc. Can't do a system restore as the laptop is so new it hasn't created one yet, doh! Tried plugging it into an external monitor and still black screen on laptop.
I have now run out of ideas and I'm desperate to get this fixed. I hope someone can help with this problem.
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Have you tried going into safe mode, remove the video driver, reboot, go into Windows and reinstall a different driver version?
Hi, thanks for the quick response.
If I try to go into safemode I still get the black screen. I pretty much cant get into Windows with out getting the black screen.