Just bought a Dell XPS 8300 and received it a few days ago.
But was very disappointed with Dell service
1st, bought a wireless keyboard and mouse together with the system but they didn't get shipped until a week later after I called customer service hotline for 20 times and repeating my info for 20 times. Really pissed as sometimes they just xferred me to a voicemail
2nd, now after I've partitioned the HDD, got my data xferred and installed the software I need, I found out that one of the USB ports (on-top of the case) is not working
So should I just return the whole system and get a refund and build my own? Anyone has experience with returning a Dell computer? Thanks so much!