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My internet is slow

  • Internet
  • Networking
Last response: in Networking
October 28, 2010 9:18:43 AM

My internett speed is suppose to be running at 1.5mp/h but its not, why

More about : internet slow

October 28, 2010 9:24:26 AM

I'm guessing that your supplier claims "up to" 1.5mbps (hopefully not mph) -- oh, those weasel phrases, don't you just love 'em.
October 28, 2010 12:05:02 PM

1512/60/60=.42kbps it should be slow...
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October 28, 2010 12:07:00 PM

Make sure you run your virus/adware/malware scanners to see if you have anything running in the background; eating up your bandwidth.

also, you might want to run some bandwidth tests to see if you are actually pulling 1.5 Mb. if you are, then you are gettig what you paid for.


Best solution

October 29, 2010 12:00:55 AM

There are many reasons why you may not be getting as much speed as you think you should. A few things you can do you make sure its not on your end. Also mentioned above its up to 1.5Mbs not exactely 1.5Mbs. On average you should see around 1.1-1.3 depending on area. If you are going through a wireless or a router that can also reduce your speeds. Mostly if someone else is also on the network at the same time. Some sites have caps on the download speeds you will get. No matter how good a connection you have if a site caps it at 500kbs then that is what you will get.

First do the speakeasy test. It can give you a ball park on your speeds though you should do more then one test and test different locations (sometimes a test site can be giving off very low readings).

If you are not using norton you should make sure to remove it completely. Either with NRT or new remove option it now gives.

Make sure you do not have any background programs taking your bandwidth. If you desire you can boot in safe mode with networking and test your speeds that way.

Next step would be to call your cable provider but there will probably be a service fee. Most slow speeds are the result of customer equipment or an improper install (if on cable unsure on dsl).
October 29, 2010 4:57:46 PM

Best answer selected by mrface.