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Asus a53e Ram not recognized

Last response: in Motherboards
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September 29, 2012 9:36:47 PM

Hello,
I am new to upgrading computers so I figured RAM would be a fun and easy way to start. So, I inserted a new stick of RAM and it wasnt recognized when I booted up. I even switched the places of the old and new, still only one was recognized

Laptop:
i5 Cpu 2.3ghz
4gb DDR3 RAM
Win7 64 bit

The stick of RAM i bought was the same make and model of my old RAM. I dont think this means anything, but I did a diagnostic of my specs and it said for my original ram stick the speed was 667 (667x2=1337)
a b Ĉ ASUS
a c 467 V Motherboard
September 30, 2012 2:52:57 AM

What is the max amount of memory the laptop can access? Is 4GB the Max?
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