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Why is my laptop does not read my cd or dvd disc

Tags:
  • Laptops
  • DVD
  • CD-Rom
  • HP Pavilion
  • Windows 7
Last response: in Windows 7
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December 20, 2011 6:12:53 AM

Hello,
I am using hp pavilion g6 notebook pc, I was trying the check the pictures that i saved in a dvd disc but my laptop don't see any pictures it just keep on asking me how to format the dvd and it's the same woth the other dvd's i have.

More about : laptop read dvd disc

a b $ Windows 7
December 20, 2011 9:25:18 AM

sounds like your dvd drive is had it, if you can try an external usb drive and see it works then that will determine that your internal drive is fooked!
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December 21, 2011 5:53:53 PM

First thing you should try is going to the HP website and looking up your laptop's model number under the support section (link below).

Find and reinstall the CD/DVD driver and see if this fixes your issue.

http://www8.hp.com/us/en/support-drivers.html
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!