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Is my GTX 580 bad? My Power Supply to little? Something else? Help!?

Last response: in Graphics & Displays
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July 21, 2011 6:25:00 PM

Here's my build I just completed:

Case: http://www.newegg.com/Product/Product.aspx?Item=N82E168...
Power Supply: http://www.newegg.com/Product/Product.aspx?Item=N82E168...
Motherboard: http://www.newegg.com/Product/Product.aspx?Item=N82E168...
Processor: http://www.newegg.com/Product/Product.aspx?Item=N82E168...
VIDEO CARD: http://www.newegg.com/Product/Product.aspx?Item=N82E168...
RAM: http://www.newegg.com/Product/Product.aspx?Item=N82E168...
Hard Drives: http://www.newegg.com/Product/Product.aspx?Item=N82E168... , http://www.newegg.com/Product/Product.aspx?Item=N82E168...
CD Drive: http://www.newegg.com/Product/Product.aspx?Item=N82E168...
OS: Windows 7 - 64 bit
Monitor: http://www.newegg.com/Product/Product.aspx?Item=N82E168...

So heres my problem. My knowledge of computers is new and not vast. I built this computer for gaming. Many games in the future but for now just World of Warcraft, which is not a very demanding game. I finally got my drivers, AVG, WoW, ventrilo, etc. etc. downloaded and was ready to go last night. I logged onto WoW to play.

The first thing that I noticed was my recommended settings were set at medium-high. That really sounds wrong to me using a NVIDIA GTX 580 video card. Especially since the last build I had about 6 months ago had basically all the same parts but had a NVIDIA GTX 570 video card instead and that set up instantly recommended Ultra settings on WoW. Since I bought these parts to have great preformance on gaming (and World of Warcraft is nearly one of the least demanding) I went ahead and set my settings all to Ultra.

On Ultra settings everything was okay at first. I was getting between 100-200 FPS with vertical sync off and 60 solid with vertical sync on. I went about playing and I would say between 15-30 minutes later, the screen froze and turned completely brown. I instantly restarted. Then I tried my settings at recommended level, which was mostly high and some medium. Another 15 or so minutes past and then little green "S" shaped symbols popped up all over the screen. The screen basically froze when this happened, I could move slightly for a second or two then WoW closed. The fatal error WoW box popped up. You know "WoW has encounter an error, do you want to send a report? etc etc."

Also, this may or may not have to do with the problem, while I was playing WoW (and ONLY in WoW) there were very faint black lines in the background. Almost like when you look in a pool and see sun rays shimmering but instead of yellow they were black.

So I really need to know what you think the problem is. If the video card itself sounds like it is messed up? If for some reason with the case fans, hard drives, motherboard, and powerful video card; a 750 watt power supply is just not enough? If another part sounds like it is messed up? The SSD hard drive is my main hard drive with my OS and WoW on it. BIOS recognizes both hard drives but for some reason when I'm booted up and on the computer I guess the OS doesn't. Could the fact that I only have like 10GB left on my SSD be the problem?

Really any knowledge to this problem would be great. I need to know what is most likely so I can look at returning/replacing that part because I only have like 20ish days to do so. Thanks in advance.
July 21, 2011 6:52:32 PM

A 750W PSU should be fine. Did you notice what your temps were, also can you play any other games and do you get any of the same problems?
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July 21, 2011 6:58:57 PM

walkerboh7 said:
Here's my build I just completed:

Case: http://www.newegg.com/Product/Product.aspx?Item=N82E168...
Power Supply: http://www.newegg.com/Product/Product.aspx?Item=N82E168...
Motherboard: http://www.newegg.com/Product/Product.aspx?Item=N82E168...
Processor: http://www.newegg.com/Product/Product.aspx?Item=N82E168...
VIDEO CARD: http://www.newegg.com/Product/Product.aspx?Item=N82E168...
RAM: http://www.newegg.com/Product/Product.aspx?Item=N82E168...
Hard Drives: http://www.newegg.com/Product/Product.aspx?Item=N82E168... , http://www.newegg.com/Product/Product.aspx?Item=N82E168...
CD Drive: http://www.newegg.com/Product/Product.aspx?Item=N82E168...
OS: Windows 7 - 64 bit
Monitor: http://www.newegg.com/Product/Product.aspx?Item=N82E168...

So heres my problem. My knowledge of computers is new and not vast. I built this computer for gaming. Many games in the future but for now just World of Warcraft, which is not a very demanding game. I finally got my drivers, AVG, WoW, ventrilo, etc. etc. downloaded and was ready to go last night. I logged onto WoW to play.

The first thing that I noticed was my recommended settings were set at medium-high. That really sounds wrong to me using a NVIDIA GTX 580 video card. Especially since the last build I had about 6 months ago had basically all the same parts but had a NVIDIA GTX 570 video card instead and that set up instantly recommended Ultra settings on WoW. Since I bought these parts to have great preformance on gaming (and World of Warcraft is nearly one of the least demanding) I went ahead and set my settings all to Ultra.

On Ultra settings everything was okay at first. I was getting between 100-200 FPS with vertical sync off and 60 solid with vertical sync on. I went about playing and I would say between 15-30 minutes later, the screen froze and turned completely brown. I instantly restarted. Then I tried my settings at recommended level, which was mostly high and some medium. Another 15 or so minutes past and then little green "S" shaped symbols popped up all over the screen. The screen basically froze when this happened, I could move slightly for a second or two then WoW closed. The fatal error WoW box popped up. You know "WoW has encounter an error, do you want to send a report? etc etc."

Also, this may or may not have to do with the problem, while I was playing WoW (and ONLY in WoW) there were very faint black lines in the background. Almost like when you look in a pool and see sun rays shimmering but instead of yellow they were black.

So I really need to know what you think the problem is. If the video card itself sounds like it is messed up? If for some reason with the case fans, hard drives, motherboard, and powerful video card; a 750 watt power supply is just not enough? If another part sounds like it is messed up? The SSD hard drive is my main hard drive with my OS and WoW on it. BIOS recognizes both hard drives but for some reason when I'm booted up and on the computer I guess the OS doesn't. Could the fact that I only have like 10GB left on my SSD be the problem?

Really any knowledge to this problem would be great. I need to know what is most likely so I can look at returning/replacing that part because I only have like 20ish days to do so. Thanks in advance.


It sounds like you are either dealing with:

1. A video card driver problem (not as likely)
2. Video card hardware issue (more likely.. and if youhave another computer to test the 580 in that would be the best test. If you have the old 570, you can put that in and test as well. you should come to a conclusion soon)
3. Overheating issue. Try running it with the case door off and a box fan blowing into it. If it IS an overheating issue then I would assume it would be an issue with the video card overheating.

The way you describe it is graphic anomalies.. which almost ALWAYS points to an issue with the graphics card. I would not worry about SSD space (10G is enough for a swap file, but I would try to trim some space in general regardless)... power supply (if it was bad it would be rebooting on you, and corsair makes a real good power supply). Don't know what to tell you about the two hard drives.. If the OS does not see it, and it is directly connected to the motherboard, you might want to Right Click "Computer" in the Start button and choose "Manage". In there, you will have "storage" and when you click on that it will show you each hard drive you have installed. If your bios recognizes it, it will be there typically. You might have to right click on it in Storage management and choose "online" or possibly right click on it to make a simple volume and assign it a drive letter.
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Related resources
a b Î Nvidia
a b ) Power supply
July 21, 2011 7:14:26 PM

You have more than enough power. Is the 570 still available? If that still works you know it's the video card. If you don't have it, I'd still return/exchange/RMA the 580 and have them make good on the warranty.
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July 21, 2011 8:47:09 PM

ubercake said:
You have more than enough power. Is the 570 still available? If that still works you know it's the video card. If you don't have it, I'd still return/exchange/RMA the 580 and have them make good on the warranty.

Good call :) 
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