For about a month now, my computer keep crashing when I m gaming. It crashes after 15-30 min, and I cannot figure whether it's a overheating problem (actually if you guys know how I can figure that, please let me know) or a problem with my ram.
I recently tried Heaven DX11 benchmark, and my laptop crashes before it reaches the end
I also ran a test with Memtest 86 and here are the results:
Then it got all messed up, but after a few hours I got a third error:
And now I'm not sure what I'm supposed to do with that.
1) Does it mean that I have to chang my ram, or can I fix it?
2) Is the fact that my laptop is crashing due to something else, like a overheating problem coming from the graphic card ?
Thanks for taking the time to read this, and thank you for your future answers!
It's telling you it found 2 errors up to that point. You should be testing your memory one stick at a time so you can tell which is the bad stick. However, since it's always best to buy memory in pairs or 4s, you may want to replace both anyway. But If you know one or more of the sticks are good, you can sell them and recoop some of the cost.
So once I find exactly what ram is defective, I have no choice but to change it ?
Can it come from a bad connection ? My laptop fell a couple months ago, very small drop, but it happened. Can it come from that?
And last question, how can I make sure the problem isn't coming from the graphic card ?I am asking because I don t understand why games crash after 15-30 min of gameplay, instead of crashing right away
Correct. Once you find RAM is defective, you will have to change it or put up with constant crashes and/or BSODs. If you suspect a drop may have caused the RAM issue, un-seat and re-seat the sticks and run the test again.
I have no way of knowing if the graphic subsytem is 100%, but the Memtest results are definetly pointing to the RAM. And crashing at random points of PC usage is normal with bad RAM. The executed code is corrupted when it has to access those memory addresses that are bad.