New computer everything crashes

in-the-neo-matrix

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Sep 6, 2009
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So I built my computer 2 days ago. Never built a computer before. I installed the OS, the newest mobo/video card drivers, all the windows updates except the language packs, an anti-virus, java, flash player, and such.

Problem is lots of things have been crashing. Firefox crashes every 30 mins or so. Everything works fine until it just closes all by itself. It doesn't even retrieve the page I was on before when I re-opened it. I installed a game, it runs on java, and that also closed down by itself and gave an error message "has stopped working". Same with another game, just closes after 5 minutes.

So something is obviously wrong with the system. But being a newb I don't even know where to begin looking.

Edit: it was ram, fixed now
 
Solution
There are several programs you can download to start looking into this. Off the top of my head, there are two initial candidates:

1) CPU heat causing instability
2) Bad memory

Download Prime95, HWMonitor and Memcheck. Run HWMonitor and Prime95, and see what temps your CPU gets to, and also if it crashes your system (maybe run it for 60 mins or so). Run Memcheck as well (but not at the same time) and see if that crashes your system.

It would help if you also put a listing of your components up, including your PSU.

legendkiller

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Recommend you reinstall Windows and please dont install any anti-virus unless you paid for it, dont get free because they are worthless... dont install useless stuff like firefox because chrome is better and you dont really need any browser because IE is good enough unless you want to waste space+performance on your system... Please list your Specification because your memory may be problem or other hardware...
 

diellur

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There are several programs you can download to start looking into this. Off the top of my head, there are two initial candidates:

1) CPU heat causing instability
2) Bad memory

Download Prime95, HWMonitor and Memcheck. Run HWMonitor and Prime95, and see what temps your CPU gets to, and also if it crashes your system (maybe run it for 60 mins or so). Run Memcheck as well (but not at the same time) and see if that crashes your system.

It would help if you also put a listing of your components up, including your PSU.
 
Solution

beenthere

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Did you load the drivers from the CD that came with your mobo?

If so then download Memtest86+ and run it from a floppy, CD or flash drive to check your RAM. If it shows no errors, then you can download OCCT and stress test your CPU/GPU to see if you have heat or other issues. Use Core Temp to check the CPU temps as other software can provide inaccurate temps. You could also have a PSU issue. What model Vid card and PSU are you using?
 

Trunk

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Nov 14, 2010
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If you sought advice, I'm sure everyone advised you to build it yourself.
 

in-the-neo-matrix

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I did 1 pass on memtest86 and it showed no errors. I tried OCCT for the CPU and it said "error detected on core #3" after 1 minute. I tried the second CPU test and it gave a blue error and crashed the computer after a few minutes.

PSU: http://www.newegg.com/Product/Product.aspx?Item=N82E16817256059
Mobo: http://www.newegg.com/Product/Product.aspx?Item=N82E16813128498
Video card: http://www.newegg.com/Product/Product.aspx?Item=N82E16814127582&Tpk=twin%20frozr%20iii%20570
CPU: http://www.newegg.com/Product/Product.aspx?Item=N82E16819115072
 

garethj94

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I have the same Cpu as you and the mobo is similiar to the one i have(your is a little lower in price), but i feel that i can help
1)Did you try overclocking the CPU at all?
2)Have you gone and installed the drivers that werent on the mobo driver disk?
3)Go into Bios and make sure that you are running at stock speed, and make sure that ur cpu voltage is around 1.385 volts
4)What is the cooler that you are using/have u installed it correctly?
 

xerxces

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Honestly, I have not used a virus program for my last three computer and have yet to get a virus. Just do not open unknown emails and lay off the porn! Virus programs are good at hogging computing power.
 

dont listen to this guy, he has no idea obviously. Free antivirus are fine. microsoft security essentials and AVG are good,, combined with malwarebytes(some people like it, i find it useless) and spybot S&D. Why would you pay for crap like Norton or Mcafee when they dont do a better job thatn what you get for free? they often do a worse job and many viruses specifically target popular commercial software like that.

I do agree with not using firefox, i have had nothing but trouble with it, its a total piece of crap, it can't display pages properly most of the time either. I mostly use IE its much more stable and reliable and you dont have to install it, its already there and works perfectly good.
 

Your statement is funny, how would you know if you have a virus or not if you dont have a virus detector??????
you do realise you can get a virus/spyware just by having your pc connected to the internet...... porn and suspect emails just make it more likely
 

in-the-neo-matrix

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1) No and everything in the bios was left untouched except boot priority.
2) Yes but there were 2 that I couldn't install. One is called "Intel® Rapid Storage Technology" and it said "This computer does not meet the minimum requirements for installing the software". The other is called "Marvell Preinstall Driver" all that was in the folder is a .oem file and a bunch of sys and dll files, I don't know how to install that.
3) This is what it said in bios
CPU frequency 3410.xx mhz (xx changing)
memory frequency 1605.xx mhz
cpu temp 31 C
vcore 1.248 V
dram voltage 1.500v
then in advanced frequency settings
cpu clock ratio 33x
cpu frequency 3.30 ghz
memory frequency 1600 mhz
in motherboard volt control
cpu vcore 1.260v
4) I have hyper 212+, I'm pretty sure it's installed properly. I used AS5, made sure there were no air bubbles, screwed it snugly etc

I tried the linkpack test again. I watched the temps this time and the cores were sitting at 45-55 at 100% CPU. I managed to read the blue screen before it flashed out and it said "driver IRQL not less or equal". I did the test another time and the blue screen said something different "paged fault in non-paged area".