If my program wont download from the disk does that mean the disk is bad?

[cherstef83]

My computer came back from the fix it dr and I had left my original programs with them to re-install and now they don't work at all and it will not allow me to re download... My software download program does not seem to be here either? HELP I have no microsoft programs at all to use.

 

[hydroment]

You'll need to elaborate on your problem. What original programs, what software download program, and what microsoft programs?