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Computer Boot problems

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October 5, 2011 5:22:43 PM

I have a problem when I first boot up my computer. About 2 out of 3 times it wont boot properly. I hit the power button and all the fans and components come on, but it doesn't boot the monitor. Also, I have a razer naga, and it seems it doesn't boot up the same times when the monitor doesn't. But I'll try it a third or fourth time and Bam, monitor comes on along with the razer. Perfectly fine.

This computer was just built last month. But I am still using the same graphics card from my older build. My older computer actually began to do this as well, so im guessing it might be the graphics card messing the boot up?? I dont know. The graphics card is a HD 6850 Sapphire Toxic Ed. Please HELP! Thanks

System specs-
Intel i5 2500k
Asrock p67 extreme4
HDD: 1 TB WD and 500 GB WD
Ram: G.SKILL Ripjaws X Series 8GB
PSU: Forget the brand, but 620 watt
GPU: Sapphire Toxic Radeon 6850

More about : computer boot problems

October 5, 2011 5:46:47 PM

That motherboard has a debug LED on it. Take off the side of your case and watch it for what number it displays when it fails to boot.

Also, if it has a switch for a separate set of BIOS, try using one of those.

The fact that you don't know the brand of the PSU scares me. PSU is most important part of the PC, if it fails everything fails (and may start smoking).

Par for course is to disconnect and reconnect all cables to ensure they are secured solidly, remove and re-seat ram.
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October 5, 2011 6:59:49 PM

+1 to Battlemarz


Quote:
The fact that you don't know the brand of the PSU scares me. PSU is most important part of the PC, if it fails everything fails (and may start smoking).


did you reuse this PSU?
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October 5, 2011 7:31:55 PM

Actually, yes i did reuse the psu. Its about 2 years old, i think the brand is okio or okia. Something like that. I will have to open my case when i get home. And i will also look at what error its giving me on the motherboard when i open it.

Do you think its the psu??
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October 5, 2011 7:39:16 PM

PSU should go right off, you can get a AAA PSU for around 60 plus shipping. If you have a spare install it and see if the problem goes away. I have never heard of Okia, and thats enough reason right there that I would not install. Stay with the brand name, its priced that way for a reason. Although I have to say I have not had a logisys fail on me within the first two years.
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October 5, 2011 7:41:28 PM

I wouldnt think it was the psu tho. Because when it finally does boot up i have no problems at all. It doesnt make sense to me. But I dont know much about this kind of stuff.
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October 5, 2011 7:42:07 PM

jon88 said:
I have a problem when I first boot up my computer. About 2 out of 3 times it wont boot properly. I hit the power button and all the fans and components come on, but it doesn't boot the monitor. Also, I have a razer naga, and it seems it doesn't boot up the same times when the monitor doesn't. But I'll try it a third or fourth time and Bam, monitor comes on along with the razer. Perfectly fine.

This computer was just built last month. But I am still using the same graphics card from my older build. My older computer actually began to do this as well, so im guessing it might be the graphics card messing the boot up?? I dont know. The graphics card is a HD 6850 Sapphire Toxic Ed. Please HELP! Thanks

System specs-
Intel i5 2500k
Asrock p67 extreme4
HDD: 1 TB WD and 500 GB WD
Ram: G.SKILL Ripjaws X Series 8GB
PSU: Forget the brand, but 620 watt
GPU: Sapphire Toxic Radeon 6850


I just bumped up to the list of parts you have, that PSU has got to go whether its failed or not. You are risking more than just a dead PSU. The crappy the PSU the more likely it is to take other components with it when it blows. Been there, done that. Recommend Antec 550, or corsair or even thermaltake....

Think of the children!!!!!
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October 5, 2011 9:10:39 PM

So, I bought a new power supply from best buy. Its a Thermaltake 600w. Just put it in and same exact thing happening, took me 4 times to get it to boot. The only parts I reused from my last computer were the GPU, PSU, and WD 500gb Harddrive. Any more suggestions?

Its popping up all kinds of numbers on the montherbaord LED. Mainly 60, but also 98 and some others. Literally cant see them all it changed so fast. What next? lol I think it might be the graphics card. But I cant check due to this motherboard not having dedicated video. So I'm stuck
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October 5, 2011 9:31:53 PM

And also I just moved the ram to the other 2 slots. No luck, Took me one extra time to boot. When it doesnt boot properly the LED on the motherboard switches from 56, 46, 49, 32, and 60.
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October 5, 2011 9:42:37 PM

I've had strange boot-up issues with my Asus P8-P67, and based on that would suggest the following:

1) Uninstall all OCing utilities. In your case I believe its called AXTU and perhaps the ASRock Software Suite. And any other similar stuff installed.

2) Clear cmos. Belt suspenders and a rope approach: unplug, remove battery, press case power button 5 times, go grab a cup of coffee, re-install battery, and plug in.

3) Boot into BIOS and load optimized defaults.

Run that way for a while and see if the boot issues go away.
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October 5, 2011 10:34:59 PM

Ok, twoboxer. I just finished your steps. It booted fine the first time. I just shut it down, and im going to let it sit for a bit then try to boot it up and see if it works the first time. Some reason iv had this problem mainly after the computer has been shut down for a while... We will see if this fixed the problem. I will respond soon
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October 5, 2011 10:47:13 PM

Thanks, please do. I'd hate to keep giving this advice if my limited personal experiences were . . . just that lol.
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October 5, 2011 10:49:14 PM

Well, I just tried it again. It took me twice to boot it up. Its so random, it happens mainly when I let it sit for a while being shutdown. But when I shut it down then power it back up immediately it works 95% of the time the first time. Its like something just fails to initialize, and it keeps giving me the numbers on the motherboard led 60, 56, 46, 49, 32 over and over again when it doesn't boot.

Everything else works on the computer 100% when I get it running. I'm on it now, it never shuts off on its own or nothing. I might get my friend to come over with his graphics card to see if its the issue. I would hate to have to get rid of my GPU! :( 
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October 5, 2011 10:50:40 PM

captjack5169 said:
I just bumped up to the list of parts you have, that PSU has got to go whether its failed or not. You are risking more than just a dead PSU. The crappy the PSU the more likely it is to take other components with it when it blows. Been there, done that. Recommend Antec 550, or corsair or even thermaltake....

Think of the children!!!!!



By the way, Im keeping the thermaltake PSU even though it seems to not be the issue. You have scared me out of using my other one. LOL
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October 5, 2011 11:24:06 PM

Thanks for the quick feedback, and saving countless others doing what I asked you to do lol.

Re-reading your posts, the same problem existed in your old build, and there are thre common parts. You've swapped out the psu now, no change.

There's not much magic here - you've got two parts left to swap and its the most reasonable approach. Wait . . . is the mouse also a common part? It doesn't come on when you have the problem, is that a cause or an effect. if the mouse was on your old system, try swapping it out or booting without it.

If that fails, you're back to gpu glitching when starting cold or your HD not spinning up from cold.
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October 5, 2011 11:38:38 PM

The mouse is new. It was not used with the previous system. The only other things are hard drive and GPU. But the hard drive previously used isn't the boot drive for this system. In fact it doesn't have anything on it right now, its just hooked up. So I don't think that would make a difference.

Worse case scenario I have to boot about 3 times when its cold. lol Its inconvenient but ends up working. I will post when I get my friend's GPU in my system. Its either that or maybe a faulty board or CPU not initializing sometimes. Thanks for all the helpful info everyone has been giving, will comment soon
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October 5, 2011 11:45:00 PM

How old is your monitor? What type is it? Are you sure the machine is not booting or could it be a faulty mon. not displaying. There are capacitors that do go bad and not all at once. I have had similar things happen and it was the mon. in three of the cases. If you have a spare mon. about try it out and see if it makes a dif.
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October 6, 2011 6:45:03 PM

So... I have taken the whole computer apart. All hard drives off and dvd drive off it still does the same thing. Same numbers flash on the led motherboard. I even took out the graphics card and it just powered up the motherboard alone with the cpu and ram and it has the same numbers. It took me about 5 times turning it on and back off to get it to boot up earlier today.

I didnt get my friends video card, but he is coming tonight with it. But it seems that might not be it either. Weird stuff... And im not a pro at this haha
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October 6, 2011 6:49:41 PM

Dogsnake said:
How old is your monitor? What type is it? Are you sure the machine is not booting or could it be a faulty mon. not displaying. There are capacitors that do go bad and not all at once. I have had similar things happen and it was the mon. in three of the cases. If you have a spare mon. about try it out and see if it makes a dif.



The monitor is about 4 years old... So i have thought it may be the problem. I dont have another, but i might go use my friends. But i still dont think thats it because of those error numbers. Hopefully ill have a better update soon

Its a 22" lg flatron- lcd
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October 6, 2011 6:59:47 PM

Did I miss something? What error numbers. Might help to know what is displayed.
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October 6, 2011 7:14:21 PM

For a "non-pro", you're doing quite well so far lol.

It seems we're very close to determining that the problem you are having is NOT related to a re-used part. If I've followed along correctly, its likely you've already shown the gpu is not the issue and you'll confirm that shortly with a swap.

The next step would be to consider a mobo/memory issue, eliminating the psu since we have had the same problem with two different ones. Newer mobos have introduced a lot of timing adjustments and optimizations done by the mobo via its BIOS. I've seen them "get confused" or make mistakes. Sometimes they get caught in a reboot loop, or just fail to boot, or tell you an overclocking has failed when you didn't OC it. IOW, their "Auto" settings are a lot more complicated now. This is the area I'd explore next.

Assuming the gpu swap doesn't fix things . . .

What BIOS version is installed on your mobo? Press F2 repeatedly during bootup to enter BIOS' and check the main menu, or use CPUID's CPU-z to get that info from within Windows. Asrock's website shows an almost monthly release of new BIOS versions, the latest being version 2.10 dated 9/13/11.

If you do not have the latest BIOS, download and install 2.10. If you have a small flash drive, use the instant flash approach. That may solve the problem.

If not, we're going to work through memory settings and see if we can't get the mobo to believe in itself and just boot lol.
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October 6, 2011 7:15:07 PM

Dogsnake said:
Did I miss something? What error numbers. Might help to know what is displayed.


Numbers that pop up on the led light on the motherboard, not the moniter. I guess there not all erorr numbers, but status numbers. I dont fully understand them, but I have looked them up. Numbers 60, 56, 46, 49, 32 just keep cycling through when it doesn't boot.
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October 6, 2011 7:16:08 PM

jon88 said:
And also I just moved the ram to the other 2 slots. No luck, Took me one extra time to boot. When it doesnt boot properly the LED on the motherboard switches from 56, 46, 49, 32, and 60.


56 - Invalid CPU type or Speed
32 - CPU post-memory initialization is started
60 - DXE Core is started

I did not see listings for 46 or 49 in the manual, which I find odd. So i'm not sure if i'm looking at the correct stuff.
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October 6, 2011 7:18:02 PM

Twoboxer said:
For a "non-pro", you're doing quite well so far lol.

It seems we're very close to determining that the problem you are having is NOT related to a re-used part. If I've followed along correctly, its likely you've already shown the gpu is not the issue and you'll confirm that shortly with a swap.

The next step would be to consider a mobo/memory issue, eliminating the psu since we have had the same problem with two different ones. Newer mobos have introduced a lot of timing adjustments and optimizations done by the mobo via its BIOS. I've seen them "get confused" or make mistakes. Sometimes they get caught in a reboot loop, or just fail to boot, or tell you an overclocking has failed when you didn't OC it. IOW, their "Auto" settings are a lot more complicated now. This is the area I'd explore next.

Assuming the gpu swap doesn't fix things . . .

What BIOS version is installed on your mobo? Press F2 repeatedly during bootup to enter BIOS' and check the main menu, or use CPUID's CPU-z to get that info from within Windows. Asrock's website shows an almost monthly release of new BIOS versions, the latest being version 2.10 dated 9/13/11.

If you do not have the latest BIOS, download and install 2.10. If you have a small flash drive, use the instant flash approach. That may solve the problem.

If not, we're going to work through memory settings and see if we can't get the mobo to believe in itself and just boot lol.


Ok, I will try this after checking the GPU. Will update soon
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October 6, 2011 7:19:37 PM

battlemarz said:
56 - Invalid CPU type or Speed
32 - CPU post-memory initialization is started
60 - DXE Core is started

I did not see listings for 46 or 49 in the manual, which I find odd. So i'm not sure if i'm looking at the correct stuff.



Why would it say invalid cpu type or speed??
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October 6, 2011 7:25:27 PM

jon88 said:
Why would it say invalid cpu type or speed??

CPU may have been released after mobo and the motherboard could need an updated BIOS. Although it surprises me that it would boot in any fashion if this is the case. I'm suspicious of the ASRock manual.
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October 6, 2011 8:26:04 PM

Ok, So I just flashed the bios to 2.10 by instant flash while waiting on the other video card. It booted up the first couple times then I let it sit while shut down, and same thing. Only now it added two numbers to the cycle on the led motherboard 15 and 19. Looked them up and its

15= Pre-memory North Bridge initialization is started
19= Pre-memory South Bridge initialization is started

and still the other numbers, but it always pauses at 60 for a couple of seconds. Then continues to cycle through the numbers. Its like everything is initializing but gets stuck somewhere along the way.
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October 6, 2011 8:30:18 PM

jon88 said:
Ok, So I just flashed the bios to 2.10 by instant flash while waiting on the other video card. It booted up the first couple times then I let it sit while shut down, and same thing. Only now it added two numbers to the cycle on the led motherboard 15 and 19. Looked them up and its

15= Pre-memory North Bridge initialization is started
19= Pre-memory South Bridge initialization is started

and still the other numbers, but it always pauses at 60 for a couple of seconds. Then continues to cycle through the numbers. Its like everything is initializing but gets stuck somewhere along the way.


There should be a cycle of numbers that appear, that is normal with motherboards that have these displays. It is the number 56 that concerns me. Can you double check your bios settings for CPU voltages, frequencies, everything and compare them against what the 2500k lists as default?

Seems you have found one of the most difficult problems to diagnose. Fun!
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October 6, 2011 10:05:50 PM

As a shot in the dark; remove the battery, remove the processor, unplug the system and let it sit for an hour. Plug it back in and use the power switch to turn it on and off 2-3 times. Put the cpu back in with a new battery and turn it on. I re-read the posts and since this is intermittent and seems bios related, I am now thinking it is time to replace the MB if all these tricks don't work.
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October 7, 2011 1:15:20 AM

So, The update is I got the other GPU in, did the same thing to no suprise. I took the CPU off and put it back on, put some paste on and didnt do anything... Same thing. Im pretty sure what I have is a messed up board. Weird that it works 1 out of 5 times on boot then stays on perfectly. I have already contacted for a replacement. I think its the Motherboard and not the cpu. What do you guys think... I mean when it comes on, it works great. If it were the cpu wouldnt it be messing up when it runs?
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October 7, 2011 3:09:05 AM

Don't give up yet lol. Next step is to manually set your memory voltage and timings so that the mobo does not have to "auto" them.

Clear CMOS again, load optimized defaults, and then change the memory voltage, frequency, CAS, tRCD, tRP, tRAS from auto to whatever your memory spec is. The BIOS screens you need to get to are on page 60 and 67 of your manual.
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October 7, 2011 4:26:37 AM

WellI havbe another problem. I dont know if I killed my Western Digital boot drive or what, but now when I do get a successful boot it just goes to a screnn with a blinking line. No boot, and the lights on the motherboard go out, but fans stay on. Can still get into the bios after about booting 10 times. Bios is recognizing the hard drive, just not booting. And its getting worse on booting to the blinking line. HAHa one problem after another. Already talked to the seller, they are replacing. This thing has totally screwed up on me, I just hope i didnt kill my hard drive while starting that dang thing over so many times. I know thats not good for m components! Im suprised, I thought Asrock was awesome, they have great reviews!
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October 8, 2011 5:44:20 AM

So, I have a completely working computer now!! I contacted the seller of the motherboard, and I'm getting a full refund. It is defective. I went to my local store and bought an intel p67 extreme board (overpriced!!) put that sucker in and bam, it boots every time. It was in fact a motherboard problem, so if anyone is having that boot problem and or numbers popping up you might want to return it. lol Luckily I didn't kill any of my components like i thought. I don't think it was good to power on and off so many times for it to boot!

Just wanted to say thank you to everyone who has put there time into this thread and helping me. I greatly appreciate it!!! Definitely the most friendly forum I have been on.

For a side note, I bought a h60 and put it in. It idles at 33 and when I play games it goes to 48 sometimes. I have not overclocked. Is this a normal range for that cpu cooler? I want to overclock in the future. It is a 2500k anyways :)  but really probably wouldnt even need it overclocked.
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October 8, 2011 8:27:07 AM

First off, really happy to see you are up and running.

I don't know what your ambient temperature is, so its hard to tell. But clearly those temperatures are fine. And you're right - you probably won't find many if any circumstances where OCing that cpu gives enough benefit to offset the extra heat and fan noise you would notice.

back to temps: If your ambient is, say, 20C there are cooler/case combinations that would do slightly better at idle. As for your 48C gaming temps, I wouldn't comment because I don't know the game or the load. We would usually take a PCs load temperature when running Prime95 to create 100% utilization and a specific load profile. CPUID's Hardware Monitor is best to monitor temperatures, and Furmark works fine to torture your gpu. All those software products can be googled and downloaded free.
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October 9, 2011 6:51:45 AM

Twoboxer said:
First off, really happy to see you are up and running.

I don't know what your ambient temperature is, so its hard to tell. But clearly those temperatures are fine. And you're right - you probably won't find many if any circumstances where OCing that cpu gives enough benefit to offset the extra heat and fan noise you would notice.

back to temps: If your ambient is, say, 20C there are cooler/case combinations that would do slightly better at idle. As for your 48C gaming temps, I wouldn't comment because I don't know the game or the load. We would usually take a PCs load temperature when running Prime95 to create 100% utilization and a specific load profile. CPUID's Hardware Monitor is best to monitor temperatures, and Furmark works fine to torture your gpu. All those software products can be googled and downloaded free.


Hey, I got those tools. HW monitor showed my core temps getting to low 50s and topping at 52 while running 3dmark11. Is that decent temps?? Or should I be worried. Also 3dmark11 said my score was low for my system. I got P3980 3DMarks, kinda weird and I really don't know how to read it. lol Here is the webpage for the results if it works.

http://3dmark.com/3dm11/1968186?show_ads=true&page=%2F3...
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October 9, 2011 6:57:27 AM

Actually I just figured out how to compare to a similar system. It seems my graphics card is getting about half the fps others peoples is with a hd 6850. Whats up with that?? There scores are seriously almost double mine!!
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October 9, 2011 11:22:33 PM

I don't have a frame of reference for "acceptable" temps running 3dmarks because we use Prime95 for that purpose.

If you want to purse your issue with frame rates, I'd recommend you start a different thread in the correct forum.
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