Computer shuts down after gaming and will not start up for half hour

sasswithclass54

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Aug 5, 2011
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18,510
Hello,
I am having same problem when gaming but I can understand it if it is just WOW but when I had my computer built I ordered top of the line as well as and gaming card. It will shut down on me just when I play windows games now that's not right. I am going to take it apart and check to see if the fan is not working or what as my computer is still under warrenty. :)
this is my systems specs..
I'm sure it is overkill, I know well enuf when you walk out the store that it's already absolete that is why I went with everything that would do me for a few years..
Family Name Inspiron
Family Model 530
Windows Version Microsoft® Windows Vista™ Ultimate
BIOS
Version 1.0.15
Vendor Dell Inc.
Date 2008-06-20
Processor
Model Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz
Speed 2.4 Ghz
Cache Size 8192 Kb
Hard Drive
Drive Size Free Space Utilized
C: 342 Gb 213.92 Gb 37 %

D: 698.63 Gb 383.39 Gb 45 %

E: 113.7 Gb 86.96 Gb 24 %

F: 10 Gb 8.42 Gb 16 %


CD/Optical Drives
Drive Type
G: PLDS DVD+-RW DH-16A6S
H: PLDS BD-RE DH-4B1S

Sound Card
Model High Definition Audio Device
Card Slots
Slot ID Designation Usage
System Slot 0 PCI1 In use
System Slot 1 PCI2 In use
System Slot 2 PCI3 In use
System Slot 3 PCI4 In use

SCSI Controlers
Intel(R) ICH8R/ICH9R SATA RAID Controller
Microsoft iSCSI Initiator

Network Adapters
Broadcom 802.11g Network Adapter
Intel(R) 82562V-2 10/100 Network Connection
Bluetooth Device (Personal Area Network)

USB Controlers
Name Version
Intel(R) ICH9 Family USB Universal Host Controller - 2937

USB
Intel(R) ICH9 Family USB Universal Host Controller - 2938

USB
Intel(R) ICH9 Family USB Universal Host Controller - 2939

USB
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C

USB2
Intel(R) ICH9 Family USB Universal Host Controller - 2934

USB
Intel(R) ICH9 Family USB Universal Host Controller - 2935

USB
Intel(R) ICH9 Family USB Universal Host Controller - 2936

USB
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A

USB2

Video Adapters
Model Memory
ATI Radeon HD 2600 XT 256 Mb

Memory
Total 4096 Mb
Available 30 %

Slot Size Speed Type
Slot 1 1024 Mb 800 Mhz undefined
Slot 2 1024 Mb 800 Mhz undefined
Slot 3 1024 Mb 800 Mhz undefined
Slot 4 1024 Mb 800 Mhz undefined
 
I do not think it matters what the temps are. the key phrase is "... and will not start up for half hour".

I bet that, if you were to unplug the AC power cord for a few seconds, your system would power up normally without waiting for 30 minutes.

Try to borrow a known good PSU for troubleshooting.
 

sasswithclass54

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Aug 5, 2011
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18,510
Hi,
Just wanted to let you know that after I got that error and after having computer shutdown when gaming wasn't sure what the answer was so when I went to the event viewer...these were my two most errors.

A problem displaying a webpage caused Internet Explorer to refresh the page using Compatibility View.

Problem signature
Problem Event Name: MSHTMLLAYOUTHARDASSERT
AppName: iexplore.exe
AppVer: 8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
ModName: mshtml.dll
ModVer: 8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
Offset: 0x002A0A8C
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 1033

Description
A problem displaying a webpage caused Internet Explorer to refresh the page using Compatibility View.

Problem signature
Problem Event Name: MSHTMLLAYOUTHARDASSERT
AppName: iexplore.exe
AppVer: 8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
ModName: mshtml.dll
ModVer: 8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
Offset: 0x003D6F49
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 1033
==============================================
Event Viewer
----------------
Log Name: System
Source: amdkmdag
Date: 8/4/2011 11:53:29 PM
Event ID: 6145
Task Category: POWERPLAY
Level: Error
Keywords: Classic
User: N/A
Computer: gangsterwill-PC
Description:
System shutdown due to graphics card overheating
------------------------------------------------------------------
I took out the graphic card ATI Radeon 2600 XT...
I couldn't believe all the dust that was in that little fan.
So after cleaning the fan put back in and WOW...no more problems.
Computer would shutdown in 20 min when playing World of Warcraft and would not start for half hour, makes sense till card cooled down.
I am happy to say I played all night long...LOL
Maybe this could be a fix for other's having this problem.
 

alvinyang

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Aug 9, 2010
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18,530
That's definitely your power supply.

I had a similar problem with my HEC Raptor 500W before. It runs normally, but I can't turn it on.. After leaving it for a few minutes, it will turn on automatically.

I replaced it with an OCZ ModXstream. But, I got the HEC PSU checked by a tech. He said something about a damaged capacitor or something. Can't really remember. You can get that repaired easily though.
 

sasswithclass54

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Aug 5, 2011
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18,510



Thanks for the reply, after cleaning graphic card fan it ran like a charm, 24 gaming with WOW which if works with that I should be home free from here on in...not even a lag and while gaming had my music playing and switching back and forth between the two if it don't shut down then, then I'm sure that was my problem...
 

sasswithclass54

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Aug 5, 2011
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18,510
Thanks for all your replies, I am happy to say that in my case it was the graphic card fan and was so plugged with dust could barely turn. Also they had left the stock graphic card in as well and it was so close to the graphic card I requested that it could not get air and therefore heated it up as well, took the stock graphic card out and now it is running free and with no problems since...