Will ASRock RMA give me a new board?

So basically, I have RMAed my motherboard.
I was wondering if I will get a new one back or like a refurbished one or the same board with the components fixed.
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  1. sort of a crapshoot depending on what's wrong and how old and what they have laying around. You can at least compare the serial numbers to see if it's different, or ask them and see if you get a real response or a canned policy reply.
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