Hello, my wife started smelling a fire in her computer and touched the case and got a burn blister from it. She also noticed that the keyboard cable was nearly cut in two, it was only just operating but then a final knock severed it completely.
I'm away so I wasn't there to see it myself, but the computer place it was bought from came out and had a look and said that the most possible reason was that the damaged keyboard cable was somehow heating the case. They took it to their workshop and ran it all day without any worry. They also didn't find anything that was damaged inside the case. The keyboard was replaced and everything seems ok.
So, my question is, is it plausible that the damaged keyboard cable could have caused this? I'm just concerned that there's something else happening that may cause this to happen again, as I've never heard of anything like this happening (sure I've heard of laptop batteries etc getting hot, but this is a bit different to that).
Thanks!
I'm away so I wasn't there to see it myself, but the computer place it was bought from came out and had a look and said that the most possible reason was that the damaged keyboard cable was somehow heating the case. They took it to their workshop and ran it all day without any worry. They also didn't find anything that was damaged inside the case. The keyboard was replaced and everything seems ok.
So, my question is, is it plausible that the damaged keyboard cable could have caused this? I'm just concerned that there's something else happening that may cause this to happen again, as I've never heard of anything like this happening (sure I've heard of laptop batteries etc getting hot, but this is a bit different to that).
Thanks!