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Is my psu causing random shut downs?

Last response: in Components
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January 13, 2012 4:11:32 AM

OK so first off here is my original rig
Intel core 2 quad q9400 @ 2.66ghz
AMD HD 6950 2GB
8GB DDR3 1333
7200 rpm 750gb HDD
my psu is http://www.newegg.com/Product/Product.aspx?Item=N82E168...
my case is this http://www.newegg.com/Product/Product.aspx?Item=N82E168... and it works fine.


So I decide to upgrade my mobo/processor to a http://www.newegg.com/Product/Product.aspx?Item=N82E168... and a http://www.newegg.com/Product/Product.aspx?Item=N82E168...

So now I am getting random shut downs when my computer is under load. Is it my power supply? if you think it is what kind of power supply should I go for?

Sorry if this is in the wrong category.
January 13, 2012 4:41:00 AM

My computer is not overheating (I checked) the power supply is not defective because it works with the old motherboard and processor. Soon as I install the i5 2500k and the new mobo it runs well enough to get windows 7 installed and some updates downloaded, but then when I try running a game it will just shut off.
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January 13, 2012 7:05:01 AM

I am having the same problem after doing my upgrade today. I will play for about an hour then black screens at random and PC reboots.

System specs
CPU: AMD FX 8120
GPU: Asus 6970
PSU: Rose will 1000W
Mobo: Asus MA5-97
Ram: 8GB 1600
HDD: Intel X25 80GB SSD & 1TB 7200 rpm
Case: Rose will Thor V2 White Edition

The CPU is running at 30-44c, the GPU is running at 45-49c (same as when in old system), and I did a memtest which came back okay. The only thing I did differently from previous builds was sysprep so I didn't have to reconfigure, but I don't think that is the problem. Any help would be amazing.

Thank you,
Kast
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a c 274 ) Power supply
January 13, 2012 11:58:43 AM

I'll assume you guys did clean o/s installs on fresh hdds.
Updated your bios and other drivers.
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a b ) Power supply
January 13, 2012 12:27:26 PM

You PSU is fine for your card. Whhich are your memories?
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a b ) Power supply
January 13, 2012 1:45:22 PM

go to control pannel/admin tools/event viewer and check there for your errors... there will be somthing even if its just error 1000 (general fault).

after that run stability apps like prime 95 and memtest... post results when finished.
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a c 1167 ) Power supply
January 13, 2012 9:58:20 PM

If you're using an SSD make sure your firmware version is up to date.
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January 14, 2012 2:48:52 AM

V24OptionsConverted=1
WGUID_version=2
StressTester=1
UsePrimenet=0
MinTortureFFT=8
MaxTortureFFT=4096
TortureMem=200
TortureTime=15
Left=50
Top=50
Right=1490
Bottom=810
W1=0 0 1422 75 0 -1 -1 -1 -1
W2=0 75 1422 151 0 -1 -1 -1 -1
W3=0 151 1422 227 0 -1 -1 -1 -1
W4=0 227 1422 302 0 -1 -1 -1 -1
W5=0 302 1422 378 0 -1 -1 -1 -1
W6=0 378 1422 454 0 -1 -1 -1 -1
W7=0 454 1422 529 0 -1 -1 -1 -1
W8=0 529 1422 605 0 -1 -1 -1 -1
W9=0 605 1422 681 0 -1 -1 -1 -1

[PrimeNet]
Debug=0

Prime 95 Run

0 errors found in memtest

Patriot 8GB 1600

I did use sysprep for reloading windows so all my non-hardware compliant settings were saved

My firmware on my SSD is up to date.

Critical 1/12/2012 9:17:49 PM Kernel-Power 41 (63)
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Is the error that I am getting.

After Google searching the error I have found multiple posts about an audio driver that has been causing the system crash. I have now disabled the ATI Audio Driver in hopes that this will fix my problem. I will let you know what I find.

Thank you all for the posts and getting back so fast for everything.

jonnyboy098 I hope that this is the solvent to our problem, let me know if anyone finds anything else please.

Thank you,
Kast


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January 14, 2012 5:15:51 PM

OK so I have found out that when I take out 2 sticks of ram (4gb) my computer does not crash at all. After I ran it with the 2 for a while I decided to try putting the other 2 back in. Seemed to run fine but after a little while my USB devices shut off and they don't come back on until I restart my computer. So I took out the 2 sticks of and it seems to be doing fine again. I have tested all the sticks and RAM slots and they all work. I just don't know what the problem is now.
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a b ) Power supply
January 15, 2012 2:06:24 AM

sounds like the ram wont stack... some ram will only work in pairs, when you put 4 in they become unstable. yours may have that issue... check your manual it should tell you what kind of ram config is compatible with your board.
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January 15, 2012 4:53:05 AM

Since I posted this thread it seems I have changed one problem for another. Now instead of getting random crashes, my USB devices will randomly shut off. Can't get them to come back on until I restart my computer. Then when I shut my computer down (have to hit power button) it will hang on "shutting down". The I have to do a hard shut down. I have tried the audio driver fix that kast posted about (and I am getting the critical Kernel-Power 41 (63) error) but it does not solve the issue. Any other suggestions on how to fix? Thank you all for your help. I hope I can get this problem solved.
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January 15, 2012 4:56:31 AM

HEXiT said:
sounds like the ram wont stack... some ram will only work in pairs, when you put 4 in they become unstable. yours may have that issue... check your manual it should tell you what kind of ram config is compatible with your board.
I have checked to see if my ram is compatable. It's ddr3 1333. And my motherboard does support that. Im not sure what you mean by ram config though.
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a b ) Power supply
January 15, 2012 9:32:07 PM

different brands/ models of ram... some will only work in pairs, while others are designed to work in multiples of 3 (x58) and others still can work in 4 stick configs..
ocz are well known for this kind of problem... where you have 4 ram sockets but there ram will only allow you to use a maximum of 2 sticks on certain models like ocz gold. the ram works great when you only use 2 sockets but when you use all 4 the ram becomes unstable...
its more of a problem with first gen ram on new platforms than ram that is developed after the motherboards come out.
like i said ocz had this issue with the pc3-8500f ram rated at 1600 its really only designed to run on dual channel setups like amd, but they also mis-sold it to x58 users in packs of 3 which made the ram unstable... (i hope that helps explain what i meant)
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January 15, 2012 10:06:25 PM

The other thing I was thinking is that the RAM I am using is Generic RAM from a prebuilt computer (Acer Aspire M5800). Is it possible that the RAM will not work properly with sandy bridge mobo/cpu? Since the computer it came with ran a core 2 quad q9400? I think I'm gonna buy some Corsair RAM and if it doesn't solve my problem I'll just return it.
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a c 1167 ) Power supply
January 15, 2012 11:19:51 PM

jonnyboy098 said:
The other thing I was thinking is that the RAM I am using is Generic RAM from a prebuilt computer (Acer Aspire M5800). Is it possible that the RAM will not work properly with sandy bridge mobo/cpu? Since the computer it came with ran a core 2 quad q9400? I think I'm gonna buy some Corsair RAM and if it doesn't solve my problem I'll just return it.

Don't mix RAM with different operating voltages and memory timings.

What is the operating voltage of the RAM that came from the Acer Aspire M5800? If it's 1.5V it should be OK.

But the problem could very well be the motherboard.
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January 16, 2012 1:03:36 AM

ko888 said:
Don't mix RAM with different operating voltages and memory timings.

What is the operating voltage of the RAM that came from the Acer Aspire M5800? If it's 1.5V it should be OK.

But the problem could very well be the motherboard.

Yeah it's 1.5v and I've already gone through one board, had to RMA. Seems unlikely I would get 2 bad boards in a row but you never know I guess. My computer is running perfectly with only 2/4 of the RAM installed.
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January 22, 2012 3:32:46 AM

Best answer selected by jonnyboy098.
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January 22, 2012 3:35:08 AM

Turns out my problem was my RAM, it was generic RAM that came with a prebuilt computer. I replaced it with some Corsair Vengeance 8GB (2x4gb) and I haven't had any problems. Computer is stable on 4.2ghz overclock. Thank you everyone for your help.
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a b ) Power supply
January 22, 2012 4:42:26 AM

cool. glad you figured it out and solved it...
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a b ) Power supply
January 22, 2012 6:11:13 AM

This topic has been closed by Mousemonkey
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