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No email notification - squeaky-wheel notice!

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October 22, 2009 9:49:27 PM

Justin,

Sorry for the redundant squeaky-wheel thread, but I can't seem to get further responses from anyone on staff. I haven't received any email notifications for 28 days. Is anything being done by BoM's developers to fix this bug? Any information or updates you have would be greatly appreciated.

Thanks,

Comp :sol: 
October 22, 2009 11:00:12 PM

Hey,

There seems to be continuing issues with e-mail. You've tried all the things discussed by various users and it hasn't worked?

Justin
October 22, 2009 11:33:19 PM

Exactly as I detailed in the sister-thread. Nothing has worked.
Related resources
October 23, 2009 1:53:18 AM

Hey,

Ok, I will forward this to tech support. I'll let you know when I hear something.

Justin
October 23, 2009 4:49:19 AM

justinblue said:
Hey,

Ok, I will forward this to tech support. I'll let you know when I hear something.

Justin
I was under the impression this problem was already reported. From my previous thread - October 6th:

justinblue said:
Wow,

Well, this does seem to be a tricky one. I will report it. Hopefully we can find something.

Justin
Are there any new developements?

Comp :sol: 
October 23, 2009 1:34:58 PM

Hi,

I just heard back from my tech team, and they are pretty confident that comcast is blocking the mails (even though you asked them and they said no). They are going to research it more to try to see if they can confirm this hunch.

Justin
October 23, 2009 3:08:33 PM

Justin,

Thanks for the update. Since Comcast is one of the largest ISP's in the US, it would seem to make sense that if they were blocking emails from Tom's, there would be many more Forum Members coming forth with complaints about email notifications.

Coincidentally enough, however, I just received email notifications for 4 threads! :D  I'll let you know how the trend progresses, or if there are any intermittent disruptions, just as others have mentioned.

Comp :sol: 
October 23, 2009 5:34:48 PM

Hey,

It turns out that comcast was blacklisting some of the IPs of our e-mail servers. They are confident this will be fixed asap. It sounds like they might have fixed it already!

Thanks for letting me know about this, even though it took some time to get solved :) 

Justin
October 23, 2009 6:02:53 PM

Thanks, Justin.

Emails from Tom's have been rolling in very consistently, and match 1 for 1 against checking "See my threads". I'm not much surprised that when I spoke to Comcast, they were clueless. I'm sure your team knew "who" to speak to at Comcast, which is proof once again that in many instances, it's about "who you know"! :D 

Regardless, thanks again for your help,

Comp :sol: 
October 23, 2009 10:05:58 PM

For what it is worth, I now seem to get the e-mails. I did two things in anticipation of windows 7:
1) I changed my e-mail program from windows mail to windows live mail.
2) I ran the disk cleanup program which got rid of lots of temporary stuff and other things.
October 28, 2009 11:22:00 PM

^WHAA???? Lol, switch to Gmail :p 

As for disk clean up, I hope you don't mean the Window's built in one...I'm assuming you are talking about CCleaner? And no defragging?? :p 

:lol: 

Sorry for hijacking the thread
October 29, 2009 2:23:54 AM

Shadow703793 said:
^WHAA???? Lol, switch to Gmail :p 

As for disk clean up, I hope you don't mean the Window's built in one...I'm assuming you are talking about CCleaner? And no defragging?? :p 

:lol: 

Sorry for hijacking the thread


Because I have SSD, I disabled defragging. Otherwise what is the problem with windows cleanup?
October 29, 2009 4:39:47 AM

I like windows cleanup, it gets rid of several gigabytes of temporary files.
October 29, 2009 4:42:31 AM

Me too. I've never had any problems. :sol: 
October 30, 2009 1:36:55 AM

geofelt said:
Because I have SSD, I disabled defragging. Otherwise what is the problem with windows cleanup?

Ahh... makes sense. Which SSD would this be? X25-M,Vertex,etc?

As for Windows Clean up, it's slow (takes like 5-6minutes to get rid of junk lol) and leaves stuff behind (mainly some CAD program temp files) in my case, hence why I run CCleaner, which gets rid of that CAD temp files AND it's takes only like 2 minutes. (Btw, I'm assuming you are talking about the built in Disk Clean Up util built in to Windows). At any rate, I run CCleaner every week or after a long session on CAD/CFD (SolidWorks,Inventor,Thermal Desktop,etc).
October 30, 2009 2:30:17 AM

5 minutes? Mine takes... seconds.
October 30, 2009 7:30:36 AM

randomizer said:
5 minutes? Mine takes... seconds.
Me too, since I typically keep my software squeaky clean. :sol: 
October 30, 2009 10:24:49 PM

randomizer said:
5 minutes? Mine takes... seconds.

Are you serious, exactly how much temp stuff do you have? In one week, I manage to create ~600MB-2.5GB on cr@p I don't need/want.
October 31, 2009 2:58:50 AM

I have had it delete over 3GB before and it still only takes a few seconds. The real slowdown was in XP (and maybe Vista?) when it used to scan for old files to compress before it showed up the dialog with the space that could be freed. Windows 7 doesn't have that, so it's quite fast.
!