Hello everybody!
Built new computer June 2011
Rosewill Smart One (Front/Rear/Top Fans Optional Side Fans)
ASUS P8v68-V Pro
CM Hyper 212 Plus
Antec 900W High Current Gamer Series
8GB G-Skill Ripjaws
WD Caviar Black 750GB 7200 RPM 6Gb/s
Lamptron Touch Fan Controller
LG DVD R/W
EVGA 560TI DS SC (900/1800/2106)
Ran tests on the video card using the EVGA OC Scanner as follows:
Case clean - no dust, card and heatsink clean - no dust, fans unobstructed, cables routed behind Mainboard
Turned on all case fans to 100 percent
Increased both fans on 560 TI to 100 percent
Test 1
05 Minute Stress test 25 Celsius ambient at intake / Card temperature rose to 85 Celsius.
60 degrees over ambient
Test 2
05 Minute Stress test 25 Celsius ambient at intake / Card temperature rose to 84 Celsius.
59 degrees over ambient
Test 3
05 Minute Stress test 25 Celsius ambient at intake / Card temperature rose to 86 Celsius.
61 degrees over ambient
Test 4
10 Minute Stress test 25 Celsius ambient at intake / Card temperature rose to 87 Celsius.
62 degrees over ambient
I have checked many many review sites about this card on the net, also forum posts, Newegg user reviews etc. etc. and the general consensus is that this card should be running about 37 degrees over ambient not 60 plus degrees over!
Started EVGA support ticket with much of the above information and received the following reply:
Answered By Ian J (8/14/2011 4:55:21 PM):
Hi Frederick, When the card reached 88c, what was the fan speed percentage?
Please check the heatsink for dust or any other obstructions.
Thank You,
EVGA Tech Support
I answered these questions and received the following reply:
Answered By Dave B (8/16/2011 6:57:35 AM):
Hello, 85-90c is normal for heavy load conditions for these cards, it is operating within spec. If you run OC Scanner for a minimum of 30 minutes, preferably longer, does the device remain stable? If it is stable, I would not be concerned with the temps.
If you have further issues please feel free to email us back or call support anytime 24/7.
Thanks
EVGA Tech Support
If I buy another card for SLI as I have been planning to do the temperatures will rise!
If another monitor is added I'm told the added workload will raise temps even further!
At 60 plus degrees Celsius over ambient (thats 176 degrees fahrenheit at 80 degrees ambient) the card turns into a toaster oven. The whine from the twin fans at high RPM remind me more of a jet engine than a video card.
So, How do I deal with tech support people that have been instructed to blow off their customers because they don't want to fix the problem? So much for the much touted 10 year warranty!
Any suggestions?
Thanks in advance
F
Built new computer June 2011
Rosewill Smart One (Front/Rear/Top Fans Optional Side Fans)
ASUS P8v68-V Pro
CM Hyper 212 Plus
Antec 900W High Current Gamer Series
8GB G-Skill Ripjaws
WD Caviar Black 750GB 7200 RPM 6Gb/s
Lamptron Touch Fan Controller
LG DVD R/W
EVGA 560TI DS SC (900/1800/2106)
Ran tests on the video card using the EVGA OC Scanner as follows:
Case clean - no dust, card and heatsink clean - no dust, fans unobstructed, cables routed behind Mainboard
Turned on all case fans to 100 percent
Increased both fans on 560 TI to 100 percent
Test 1
05 Minute Stress test 25 Celsius ambient at intake / Card temperature rose to 85 Celsius.
60 degrees over ambient
Test 2
05 Minute Stress test 25 Celsius ambient at intake / Card temperature rose to 84 Celsius.
59 degrees over ambient
Test 3
05 Minute Stress test 25 Celsius ambient at intake / Card temperature rose to 86 Celsius.
61 degrees over ambient
Test 4
10 Minute Stress test 25 Celsius ambient at intake / Card temperature rose to 87 Celsius.
62 degrees over ambient
I have checked many many review sites about this card on the net, also forum posts, Newegg user reviews etc. etc. and the general consensus is that this card should be running about 37 degrees over ambient not 60 plus degrees over!
Started EVGA support ticket with much of the above information and received the following reply:
Answered By Ian J (8/14/2011 4:55:21 PM):
Hi Frederick, When the card reached 88c, what was the fan speed percentage?
Please check the heatsink for dust or any other obstructions.
Thank You,
EVGA Tech Support
I answered these questions and received the following reply:
Answered By Dave B (8/16/2011 6:57:35 AM):
Hello, 85-90c is normal for heavy load conditions for these cards, it is operating within spec. If you run OC Scanner for a minimum of 30 minutes, preferably longer, does the device remain stable? If it is stable, I would not be concerned with the temps.
If you have further issues please feel free to email us back or call support anytime 24/7.
Thanks
EVGA Tech Support
If I buy another card for SLI as I have been planning to do the temperatures will rise!
If another monitor is added I'm told the added workload will raise temps even further!
At 60 plus degrees Celsius over ambient (thats 176 degrees fahrenheit at 80 degrees ambient) the card turns into a toaster oven. The whine from the twin fans at high RPM remind me more of a jet engine than a video card.
So, How do I deal with tech support people that have been instructed to blow off their customers because they don't want to fix the problem? So much for the much touted 10 year warranty!
Any suggestions?
Thanks in advance
F