Kodak Printer

Archived from groups: rec.photo.digital (More info?)

Just to clarify I don't know why I put printer in the title it is not a
printer just a docking station.

"Andrew Burtenshaw" <a.burtenshawremove@nationalwindscreens.co.uk> wrote in
message news:425e6c11$0$2598$da0feed9@news.zen.co.uk...
>I recently bought a Kodak DX7440 and 6000 Camera Dock. Unfortunately the
>AC/DC adapter for the dock was extremely lose and would fall out at the
>slightest movement. As the adapter worked fine with the camera I contacted
>Kodak UK support and they arranged for me to return the Camera Dock and
>power adapter for rectification. Within a week I had the unit back and was
>very impressed until I opened the box. Kodak had replaced the adapter with
>another and that was as lose as the original. So is this problem a
>"feature" of the dock, I have contacted Kodak again and they are arranging
>for me to return the unit again but I am not convinced that this time there
>will be a different out come.
>
> As I bought the camera for a holiday I am going on in a week I am not sure
> whether there is any point sending the unit back again and being with out
> the facilities of the dock for the holiday.
>
> Any ideas or opinions would be appreciated.
>
> Thank you for your time.
>
> Andrew
>

Archived from groups: rec.photo.digital (More info?)

Andrew Burtenshaw wrote:
> I recently bought a Kodak DX7440 and 6000 Camera Dock. Unfortunately the
> AC/DC adapter for the dock was extremely lose and would fall out at the
> slightest movement. As the adapter worked fine with the camera I contacted
> Kodak UK support and they arranged for me to return the Camera Dock and
> power adapter for rectification. Within a week I had the unit back and was
> very impressed until I opened the box. Kodak had replaced the adapter with
> another and that was as lose as the original. So is this problem a "feature"
> of the dock, I have contacted Kodak again and they are arranging for me to
> return the unit again but I am not convinced that this time there will be a
> different out come.
>
> As I bought the camera for a holiday I am going on in a week I am not sure
> whether there is any point sending the unit back again and being with out
> the facilities of the dock for the holiday.
>
> Any ideas or opinions would be appreciated.
>
> Thank you for your time.
>
> Andrew
>
>
I have the DX6440, and the plug is indeed a bit on the loose side. I
suspect the plug on the adapter is a bit smaller than specified. Such
things happen. I have a USB 4 port adapter that is MUCH worse. If I
just jar the desk, it will come loose. Seems it is loose, again. Sigh.


--
Ron Hunter rphunter@charter.net

Archived from groups: rec.photo.digital (More info?)

"Ron Hunter" <rphunter@charter.net> wrote in message
news:rfv7e.4354$c42.24@fe07.lga...
> Andrew Burtenshaw wrote:
>> I recently bought a Kodak DX7440 and 6000 Camera Dock. Unfortunately the
>> AC/DC adapter for the dock was extremely lose and would fall out at the
>> slightest movement. As the adapter worked fine with the camera I
>> contacted Kodak UK support and they arranged for me to return the Camera
>> Dock and power adapter for rectification. Within a week I had the unit
>> back and was very impressed until I opened the box. Kodak had replaced
>> the adapter with another and that was as lose as the original. So is this
>> problem a "feature" of the dock, I have contacted Kodak again and they
>> are arranging for me to return the unit again but I am not convinced that
>> this time there will be a different out come.
>>
>> As I bought the camera for a holiday I am going on in a week I am not
>> sure whether there is any point sending the unit back again and being
>> with out the facilities of the dock for the holiday.
>>
>> Any ideas or opinions would be appreciated.
>>
>> Thank you for your time.
>>
>> Andrew
> I have the DX6440, and the plug is indeed a bit on the loose side. I
> suspect the plug on the adapter is a bit smaller than specified. Such
> things happen. I have a USB 4 port adapter that is MUCH worse. If I just
> jar the desk, it will come loose. Seems it is loose, again. Sigh.
>
>
> --
> Ron Hunter rphunter@charter.net

I had a feeling it might be a design fault. Thanks for the info.

Archived from groups: rec.photo.digital (More info?)

"TCS" <The-Central-Scrutinizer@p.o.b.o.x.com> wrote in message
news:slrnd5t36a.col.The-Central-Scrutinizer@linux.client.comcast.net...
> On Thu, 14 Apr 2005 15:43:53 +0100, Andrew Burtenshaw
> <a.burtenshawremove@nationalwindscreens.co.uk> wrote:
>>Yeah that sort of solution had crossed my mind and if it is a know fault
>>others have experienced I will have to opt for it. Just a shame that that
>>you have to start modifying new kit.
>
> Could be worse, like the power jacks on some IBM thinkpads that are easily
> broken off the circuit boards.
>
> Sometimes the best thing to do is be quick to return the product and don't
> even
> let the manufacturer try to fix it.
>
> If you know any electronics geeks, it may be possible to figure out a
> solution
> that isn't apparent without a close physical inspection. Solder the
> wire directly into the dock and get rid of the mediocre jack? Reach in to
> the
> jack with a jeweler's screwdriver and bend out the grounding tab a bit to
> make
> the connection tighter?

I have had a go at the grounding tab to try and improve the situation with
out much luck. As for removing the case I am not going to admit to doing
that because of the warranty.

Thanks for your imput.

Archived from groups: rec.photo.digital (More info?)

Ron Hunter wrote:
> Andrew Burtenshaw wrote:
>
>> I recently bought a Kodak DX7440 and 6000 Camera Dock. Unfortunately
>> the AC/DC adapter for the dock was extremely lose and would fall out
>> at the slightest movement. As the adapter worked fine with the camera
>> I contacted Kodak UK support and they arranged for me to return the
>> Camera Dock and power adapter for rectification. Within a week I had
>> the unit back and was very impressed until I opened the box. Kodak had
>> replaced the adapter with another and that was as lose as the
>> original. So is this problem a "feature" of the dock, I have contacted
>> Kodak again and they are arranging for me to return the unit again but
>> I am not convinced that this time there will be a different out come.
>>
>> As I bought the camera for a holiday I am going on in a week I am not
>> sure whether there is any point sending the unit back again and being
>> with out the facilities of the dock for the holiday.
>>
>> Any ideas or opinions would be appreciated.
>>
>> Thank you for your time.
>>
>> Andrew
>>
> I have the DX6440, and the plug is indeed a bit on the loose side. I
> suspect the plug on the adapter is a bit smaller than specified. Such
> things happen. I have a USB 4 port adapter that is MUCH worse. If I
> just jar the desk, it will come loose. Seems it is loose, again. Sigh.
>
>
Seems rather than being loose, it has stopped working. Either the brick
has become unplugged (bad since it is behind the computer desk, and my
back isn't up to moving desks these days). No real damage since the
dock is the only thing plugged into the stupid thing, and I can always
plug it into the USB port in the front if I just HAVE to access it.


--
Ron Hunter rphunter@charter.net

Archived from groups: rec.photo.digital (More info?)

I have the same problem with my 6000 dock. Seems like this is not an
isolated case. I regretted buying the dock anyway, since I transfer
photos with the supplied USB cable and recharge the battery in the wall
charger (included in Canada but not in the US). Poor plug design or poor
quality control at the factory.

Ronald Baird wrote:
>
> Greetings Andrew,
>
> Yikes, sorry to hear that the adapter is loose. Since you have taken the
> right action by contacting the Kodak team in the UK, you should be getting
> an adapter and dock that work well together. I have heard of that happening
> once in a while? When you get the next dock and adapter, let me know if
> things work out for you. If not I will be glad to make sure we check on
> what is happening and get you a dock that is working correctly.
>
> Talk to you soon Andrew,
>
> Ron Baird
> Eastman Kodak Company
>
> "Andrew Burtenshaw" <a.burtenshawremove@nationalwindscreens.co.uk> wrote in
> message news:425e6c11$0$2598$da0feed9@news.zen.co.uk...
> > I recently bought a Kodak DX7440 and 6000 Camera Dock. Unfortunately the
> > AC/DC adapter for the dock was extremely lose and would fall out at the
> > slightest movement. As the adapter worked fine with the camera I contacted
> > Kodak UK support and they arranged for me to return the Camera Dock and
> > power adapter for rectification. Within a week I had the unit back and was
> > very impressed until I opened the box. Kodak had replaced the adapter with
> > another and that was as lose as the original. So is this problem a
> "feature"
> > of the dock, I have contacted Kodak again and they are arranging for me to
> > return the unit again but I am not convinced that this time there will be
> a
> > different out come.
> >
> > As I bought the camera for a holiday I am going on in a week I am not sure
> > whether there is any point sending the unit back again and being with out
> > the facilities of the dock for the holiday.
> >
> > Any ideas or opinions would be appreciated.
> >
> > Thank you for your time.
> >
> > Andrew
> >
> >

Archived from groups: rec.photo.digital (More info?)

Thanks for all your replies

I have not decided whether to send the unit back as it seems others have the
same problem and I may need it while I am away. However I am encouraged but
the fact it got a reply from a Kodak employee who is clearly more competent
than the telephone operators I have had to deal with up to now. I have all
the return details and will probably have a go at returning the unit when I
return from my trip.

Thanks for your time

Regards

Andrew

"Ron Hunter" <rphunter@charter.net> wrote in message
news:6C29e.2834$Gq6.1830@fe02.lga...
> pIxEL8eD_nITs wrote:
>> I have the same problem with my 6000 dock. Seems like this is not an
>> isolated case. I regretted buying the dock anyway, since I transfer
>> photos with the supplied USB cable and recharge the battery in the wall
>> charger (included in Canada but not in the US). Poor plug design or poor
>> quality control at the factory.
>>
>> Ronald Baird wrote:
>>
>>>Greetings Andrew,
>>>
>>>Yikes, sorry to hear that the adapter is loose. Since you have taken the
>>>right action by contacting the Kodak team in the UK, you should be
>>>getting
>>>an adapter and dock that work well together. I have heard of that
>>>happening
>>>once in a while? When you get the next dock and adapter, let me know if
>>>things work out for you. If not I will be glad to make sure we check on
>>>what is happening and get you a dock that is working correctly.
>>>
>>>Talk to you soon Andrew,
>>>
>>>Ron Baird
>>>Eastman Kodak Company
>>>
>>>"Andrew Burtenshaw" <a.burtenshawremove@nationalwindscreens.co.uk> wrote
>>>in
>>>message news:425e6c11$0$2598$da0feed9@news.zen.co.uk...
>>>
>>>>I recently bought a Kodak DX7440 and 6000 Camera Dock. Unfortunately the
>>>>AC/DC adapter for the dock was extremely lose and would fall out at the
>>>>slightest movement. As the adapter worked fine with the camera I
>>>>contacted
>>>>Kodak UK support and they arranged for me to return the Camera Dock and
>>>>power adapter for rectification. Within a week I had the unit back and
>>>>was
>>>>very impressed until I opened the box. Kodak had replaced the adapter
>>>>with
>>>>another and that was as lose as the original. So is this problem a
>>>
>>>"feature"
>>>
>>>>of the dock, I have contacted Kodak again and they are arranging for me
>>>>to
>>>>return the unit again but I am not convinced that this time there will
>>>>be
>>>
>>>a
>>>
>>>>different out come.
>>>>
>>>>As I bought the camera for a holiday I am going on in a week I am not
>>>>sure
>>>>whether there is any point sending the unit back again and being with
>>>>out
>>>>the facilities of the dock for the holiday.
>>>>
>>>>Any ideas or opinions would be appreciated.
>>>>
>>>>Thank you for your time.
>>>>
>>>>Andrew
>>>>
>>>>
> I find the dock convenient for transferring a few pictures, but prefer USB
> 2.0 transfers for a lot of pictures. I use the dock to keep the batteries
> ready to go all the time, and keep three sets of NIMH batteries recharged
> with a Maha charger in case I need to do a LOT of shooting on short
> notice, and also keep a lithium battery for emergencies. And, yes, I have
> had to use the lithium in a few cases...
>
>
> --
> Ron Hunter rphunter@charter.net