My sound has been working fine but all of a sudden stopped working. I have since checked all settings in control panel. Nothing is muted. All volume levels are up. I have tried all other jacks, with speakers and headsets, both of which I verified to be working in other devices. I tried using the troubleshoot audio playback feature. I tried using a windows system restore to several different points. I enabled and disabled "beats audio". I eventually did a complete system recovery to factory settings. Nothing seems to be working. Is this a hardware issue?
The devices under device manager include ``AMD High Definition Audio Device`` and ``IDT High Definition Audio Codec``
When I am testing sound by playing music through windows media player, I can see the green sound levels rising and falling as the sound should be playing although there is no sound being outputted.
Further, while running the Troubleshoot Audio Playback feature (Windows 7 64 bit) the only 2 options I get are Speakers/Headphones - IDT High Definition Audio Codec (connector located on front of computer) and Communications Headphones - IDT High Definition Audio Codec (connector located on front of computer).
There is no option for the device/jack on the rear of the computer. This considered, the front jack does not work either.
I am considering ordering a PCIe sound card, but want to make sure there is nothing being overlooked.