I neeed helpp

I didnt know where to post this, but my alienware m11x wont turn off. I could hold the power button for an hour and it still wont do a single thing. Also its stuck on a black screen. Any ideas on how to fix this? Thanks
3 answers Last reply
More about neeed helpp
  1. Press the reset button. If that also fails, there should be a switch on the back of the power supply. Do not turn back on immediately. Wait about 10 seconds.

    Windows will give you an argument about improper shut down, but you can probably ignore it. If Windows does fail to start properly, you can reboot again selecting safe mode the second time and see what happens then.
  2. Take the battery out and put it back in and reboot.
  3. Tried both of those things screen comes up black after removing the battery
Ask a new question

Read More

Alienware Components