Mic not working?

I have turtle beach x12s and for some reason when i plug the mic into the motherboard audio it doesn't work but the sound does. The mic works on the ports in the front of the case but that looks really ugly, does anybody know how I can fix this issue?
(My audio drivers are up to date)
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More about working
  1. Unplug the cable that connects the front in and out jacks and try again, they may be conflicting with the on-board jacks
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