Sign in with
Sign up | Sign in
Your question

Please HELP !!!!!!!

Tags:
  • Motherboards
Last response: in Motherboards
Share
November 28, 2012 6:45:57 PM

Hi i will start with the components

Motherboard: Asus sabretooth 990fx
CPU: AMD phenom II
Graphics Card: Asus hd 7770 1 ghz
RAM: 2x4gb corsair vengence
PSU: 500w cit
HDD: 500gb sata western digital cavier blue
stock Heatsink

Well any way my name is josh i have recenctly started building a desktop (for the first time) i have assembled everything correctly (i think) and when i go to power it up all the LED lights flash once and then the VGA led lights up but does not turn off like the others and so does the boot device LED I REALLY would be gratefull of any help PLEASE HELP soon i need this working before christmas thank you .

More about : question

a c 559 V Motherboard
November 28, 2012 6:54:58 PM

Hi,
Have you connected the PCIe power cable to the graphics card? Is the gpu correctly connected?
If yes and still no POST, then I suggest testing the board outside the case, to rule out a shorting due to an extra standoff.
a b V Motherboard
November 28, 2012 6:57:44 PM

Hi there Josh, well my guess would be something wrong with the front panel connectors or the power supply.

Verify this is your case:
http://www.maplin.co.uk/500w-cit-1011b-midi-black-case-...

If so that power supply needs to go, generally bundled power supplies aren't that good and are not recommended for long time usage. Also does the computer power on and then turn off? Or did you mean something else?
Related resources
November 28, 2012 7:00:50 PM

alexoiu said:
Hi,
Have you connected the PCIe power cable to the graphics card? Is the gpu correctly connected?
If yes and still no POST, then I suggest testing the board outside the case, to rule out a shorting due to an extra standoff.



I have a six pin connected to it ? im sorry i am very new to this :??: 
November 28, 2012 7:03:25 PM

socialfox said:
Hi there Josh, well my guess would be something wrong with the front panel connectors or the power supply.

Verify this is your case:
http://www.maplin.co.uk/500w-cit-1011b-midi-black-case-...

If so that power supply needs to go, generally bundled power supplies aren't that good and are not recommended for long time usage. Also does the computer power on and then turn off? Or did you mean something else?


no sorry the case is the cit shadow and i bought the PSU seperate..........
a b V Motherboard
November 28, 2012 7:05:11 PM

nodice-_- said:
no sorry the case is the cit shadow and i bought the PSU seperate..........


Okay nice to see you went out and bought a separate power supply. Technically you have enough wattage but it would be best if you posted the model of the power supply. Anyways does this computer turn on and then off? Or does it turn on but nothing occurs on the screen?
a c 559 V Motherboard
November 28, 2012 7:07:33 PM

Do the CPU, graphics card and case fans spin when powering up?
November 28, 2012 7:12:30 PM

socialfox said:
Okay nice to see you went out and bought a separate power supply. Technically you have enough wattage but it would be best if you posted the model of the power supply. Anyways does this computer turn on and then off? Or does it turn on but nothing occurs on the screen?


Yes it turns on the heatsink,psu and the graphics card fan turn on but on the mobo the red vga led and boot device led stay red The model of the psu is just cit 500w im sorry for lack of information on this if it would help i could upload a picture of what is happening ?
November 28, 2012 7:13:31 PM

alexoiu said:
Do the CPU, graphics card and case fans spin when powering up?


Yes all three turn on
a c 559 V Motherboard
November 28, 2012 7:19:06 PM

Can you install the board outside the case, on the motherboard's box? When you installed the board inside the case, did you pay attention when mounting the standoffs so that they match the board's screw holes?
a b V Motherboard
November 28, 2012 7:20:26 PM

nodice-_- said:
Yes it turns on the heatsink,psu and the graphics card fan turn on but on the mobo the red vga led and boot device led stay red The model of the psu is just cit 500w im sorry for lack of information on this if it would help i could upload a picture of what is happening ?


CIT power supplies are not so great in build quality, some of their power supplies that are 750 watts only come with one PCI-E connector which is bad design :lol: 

Also the red led lights for VGA and CPU indicate a problem. I would suggest taking out the CMOS battery and putting it back in a minute. You could also have the possibility of a defective motherboard.


November 28, 2012 7:28:00 PM

alexoiu said:
Can you install the board outside the case, on the motherboard's box? When you installed the board inside the case, did you pay attention when mounting the standoffs so that they match the board's screw holes?



It only came with four stand offs so i used one for each of corners :p 
November 28, 2012 7:31:23 PM

socialfox said:
CIT power supplies are not so great in build quality, some of their power supplies that are 750 watts only come with one PCI-E connector which is bad design :lol: 

Also the red led lights for VGA and CPU indicate a problem. I would suggest taking out the CMOS battery and putting it back in a minute. You could also have the possibility of a defective motherboard.


I have heard of taking the cmos battery out but i would not really know how to do it just to be clear is the cmos the lithium cell near the middle ? fingers crossed its not a defective mother board :( 
a b V Motherboard
November 28, 2012 7:32:25 PM

Hi,

So the problem you have is when you power on the computer all led on computer turns on then off but the led on screen stays on.

But then no image, no windows boot.

Question 1: When you power the computer on, do you get any beeps.

Question 2: Did you plug in the 2 power connector like in the video here
https://www.youtube.com/watch?v=vILEu8m7R8E

fact 1: The PCI Express 2.0 x16
3 (dual x16 or x16, x8, x8)
1 (x4 mode, black) and you videocard is pci 3 but should be retro compatible or not, I can'T find a defenitive answer on that.

fact 2500w cit I don'T know that brand so it could be alow quality and could be causing problems, maybe you could test with another psu if possible.


Good luck
a b V Motherboard
November 28, 2012 7:37:28 PM

nodice-_- said:
I have heard of taking the cmos battery out but i would not really know how to do it just to be clear is the cmos the lithium cell near the middle ? fingers crossed its not a defective mother board :( 


Yep should be that battery, all the motherboards I have only have one battery and it is near the centre (not dead centre but around there). Also if it is a defective board you just need to contact Asus and they will ship you another one after you ship the existing one back. Or you could return it to the store you bought it at if it was recently bought.
November 28, 2012 7:43:52 PM

dextermat said:
Hi,

So the problem you have is when you power on the computer all led on computer turns on then off but the led on screen stays on.

But then no image, no windows boot.

Question 1: When you power the computer on, do you get any beeps.

Question 2: Did you plug in the 2 power connector like in the video here
https://www.youtube.com/watch?v=vILEu8m7R8E

fact 1: The PCI Express 2.0 x16
3 (dual x16 or x16, x8, x8)
1 (x4 mode, black) and you videocard is pci 3 but should be retro compatible or not, I can'T find a defenitive answer on that.

fact 2500w cit I don'T know that brand so it could be alow quality and could be causing problems, maybe you could test with another psu if possible.


Good luck


Yes i get beeps and i get no signal on screen and it does not enter bios i have the six pin connected to the graphics card+ i have tried using the psu that came with the case as well but still nothing.......?
a b V Motherboard
November 28, 2012 7:46:33 PM

How many beeps do you hear? Each beep signifies a different problem.
November 28, 2012 8:59:28 PM

socialfox said:
How many beeps do you hear? Each beep signifies a different problem.


i have counted 5 beeps ?
November 28, 2012 9:00:38 PM

socialfox said:
Yep should be that battery, all the motherboards I have only have one battery and it is near the centre (not dead centre but around there). Also if it is a defective board you just need to contact Asus and they will ship you another one after you ship the existing one back. Or you could return it to the store you bought it at if it was recently bought.


ok thanks i will give it a try :) 
a b V Motherboard
November 28, 2012 9:14:53 PM

According to the Asus Webpage 5 beep means:

CPU issue: Beep (5 short)

A. Check whether the CPU is in our CPU support list

B. Check whether there are any damagers of your CPU or CPU socket.

C. .Check whether the CPU fan is correctly connected

D. Check whether the ATX_12V power cable is connected well

E. If possible try to test with another CPU
November 29, 2012 8:35:12 AM

socialfox said:
According to the Asus Webpage 5 beep means:

CPU issue: Beep (5 short)

A. Check whether the CPU is in our CPU support list

B. Check whether there are any damagers of your CPU or CPU socket.

C. .Check whether the CPU fan is correctly connected

D. Check whether the ATX_12V power cable is connected well

E. If possible try to test with another CPU

December 1, 2012 9:44:05 PM

socialfox said:
According to the Asus Webpage 5 beep means:

CPU issue: Beep (5 short)

A. Check whether the CPU is in our CPU support list

B. Check whether there are any damagers of your CPU or CPU socket.

C. .Check whether the CPU fan is correctly connected

D. Check whether the ATX_12V power cable is connected well

E. If possible try to test with another CPU




Sorry for it taking so long to REPLY i have been studying but back to the point i checked in the manual and it says 1 long beep followed by 4 short beeps is hardware malfunction ahhhhh so anyway i started striping things out slowly 1st the graphics card then the hdd then 1 ram then 2 ram and when i took out the ram it stayed at a continious beep indicating no ram but no vga but im starting to think its the graphics card because i dont know if the sabretooth 990fx is compatible wit PCI 3 because all slots are pci 2 PLEASE HELP ???????????
a b V Motherboard
December 1, 2012 9:49:53 PM

PCI-E 3.0 cards are backwards compatible with PCI-E 2.0 slots, I know that for a fact since I am running my build like that. Also I believe the 990fx has no onboard video, so you need to have the video card in. Did you switch the ram around? There is the possibility of the motherboard itself being faulty...
December 1, 2012 10:00:50 PM

socialfox said:
PCI-E 3.0 cards are backwards compatible with PCI-E 2.0 slots, I know that for a fact since I am running my build like that. Also I believe the 990fx has no onboard video, so you need to have the video card in. Did you switch the ram around? There is the possibility of the motherboard itself being faulty...



I just switched the ram around from A2 and B2 to A1 and B1 but it made no difference..........
a b V Motherboard
December 1, 2012 10:04:02 PM

Could be that power supply kicking in right now....
December 1, 2012 10:11:18 PM

socialfox said:
Could be that power supply kicking in right now....



Yeh :p  well thanks anyway i have someone coming to look at on thursday but all your help has been much appreciated goodbye ill rate you most helpfull comment once i figure out how to thanks :) 
a b V Motherboard
December 1, 2012 10:13:51 PM

Well hope that guy coming over will find the problem, if you do have any other questions before or after that technician just drop a reply in this thread and I will check asap.
!