This is my first post on Tom's Hardware so I did not know where to throw this.
I built my first gaming rig and I have been having a pretty frustrating issue that I am finding difficult to diagnose.
Here are my specs:
Intel Core i5-2500K Sandy Bridge 3.3GHz
ASUS P8P67 LE (REV 3.0) LGA 1155
GTX 560 DCII came OCed to 850 MHz
SeaSonic X750 Gold 750W
G.SKILL Ripjaws Series 8GB (4 GB x 2)
Western Digital 500GB 7200 RPM
Noctua NH-D14 Heatsink
Cooler Master CM 690 II Advanced
So here's the issue. When I am playing graphics-intensive games I get a random computer restart with no BSoD or warning of any kind. The temperatures of my GPU and CPU are fine up to that point (both below 58) and the problem is definitely not dust because I have only had the computer for a week. These restarts happen everytime I am playing BF3-- It could happen 10 minutes in or an hour in but it always happens. I tested each stick of RAM individually and together with Memtest86 and they seem to be working just fine. My GPU also functions fine when I stress test it. When I run IntelBurnTest the CPU passes. But when I run Prime95 my computer restarts almost instantaneously, again with no BSoD, very similarly to how it happens when I am gaming.
Any ideas on what is going on with my computer would be very helpful and much appreciated.
Thanks a lot
James
EDIT: I have been getting event ID 41 Task category 63 error Kernal power in event viewer every time my computer has been shutting down.
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 11/1/2011 8:24:59 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: James-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2011-11-02T03:24:59.658814400Z" />
<EventRecordID>9867</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>James-PC</Computer>
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>
I built my first gaming rig and I have been having a pretty frustrating issue that I am finding difficult to diagnose.
Here are my specs:
Intel Core i5-2500K Sandy Bridge 3.3GHz
ASUS P8P67 LE (REV 3.0) LGA 1155
GTX 560 DCII came OCed to 850 MHz
SeaSonic X750 Gold 750W
G.SKILL Ripjaws Series 8GB (4 GB x 2)
Western Digital 500GB 7200 RPM
Noctua NH-D14 Heatsink
Cooler Master CM 690 II Advanced
So here's the issue. When I am playing graphics-intensive games I get a random computer restart with no BSoD or warning of any kind. The temperatures of my GPU and CPU are fine up to that point (both below 58) and the problem is definitely not dust because I have only had the computer for a week. These restarts happen everytime I am playing BF3-- It could happen 10 minutes in or an hour in but it always happens. I tested each stick of RAM individually and together with Memtest86 and they seem to be working just fine. My GPU also functions fine when I stress test it. When I run IntelBurnTest the CPU passes. But when I run Prime95 my computer restarts almost instantaneously, again with no BSoD, very similarly to how it happens when I am gaming.
Any ideas on what is going on with my computer would be very helpful and much appreciated.
Thanks a lot
James
EDIT: I have been getting event ID 41 Task category 63 error Kernal power in event viewer every time my computer has been shutting down.
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 11/1/2011 8:24:59 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: James-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2011-11-02T03:24:59.658814400Z" />
<EventRecordID>9867</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>James-PC</Computer>
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>