If you would be so kind to tell us what you did to fix it (if it is indeed fixed) that would be great (for any future readers).
Well, with the VGA not being able to be read, and the VGA light being red, I decided there was a problem with the card and sent it back.
Also, when I moved it to a different slot, I got a different message which meant component failure. I'm really hoping it was just a lemon and the replacement will fix the problem, it was free to replace because it was brand new.
It comes tomorrow. I'll have to wait until then to see.