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Lines on screen then crashes

Last response: in Graphics & Displays
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September 7, 2011 1:35:25 PM

Hey guys.. ive noticed this thing happening to me most of the time ..it happens during :

Crysis 1 Towards the ending
sometimes on NFS world
Facebook on Firefox
And sometimes on random games

It gets annoying because all of a sudden it just goes off and this screen comes on ( pic below )then you can continue hearing the sounds of the game then suddenly it just stops and hangs..and ive to restart my comp..Then windows reports it as BSOD.. Any help is greatly apprectiated ..




Win 7 Ultimate x64
AMD Phenom II x4 955BE
Kingston 2GB ddr3
Mushkin 2GB ddr3
Samsung 500GB Hdd
Asus m4a785td V EVO
ATI 4850 vaporx 1gb
Tagan 600W PSU
Acer 21.5 LCD

Its been happening ever since i got my comp for about a year and a half now.. Thanks !

More about : lines screen crashes

September 7, 2011 1:58:25 PM

get proper driver. if that does not help yuo have bad card (overheating?).
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September 7, 2011 1:58:56 PM

Looks like a hardware issue to me.

Are you mixing types of ram? Kingston and Mushkin?
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a c 158 U Graphics card
September 7, 2011 3:01:16 PM

Too bad you waited over a year now to look into this, hopefully the hardware is in warranty if you need to exange it. Try one stick of RAM at a time, and try to add some cooling on the card (simple way, open the case, blow a small desk fan at the video card) and run a benchmark like 3DMark for a few passes. If it crashes even with the extra cooling, you can try a new heatsink, test the video card in another PC to rule out anything on your computer, and lastly, replace the card.
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September 7, 2011 3:26:11 PM

thanks for all the replies.. in the first year i already replaced the 4850 with a new one but it still gives me the same problem..Tried updating drivers (uninstalled and reinstalled from amd's site) .. Can the mixing ram cause this ? or can it be the mobos problem ?
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a c 158 U Graphics card
September 7, 2011 3:38:36 PM

trifty said:
thanks for all the replies.. in the first year i already replaced the 4850 with a new one but it still gives me the same problem..Tried updating drivers (uninstalled and reinstalled from amd's site) .. Can the mixing ram cause this ? or can it be the mobos problem ?


It may be the motherboard, or RAM or the power supply. Since you already replaced the card, those are the things to start looking at. And try the card in another system if you can.
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a b U Graphics card
September 7, 2011 3:42:57 PM

Try running memtest86+ and see if the RAM sticks got any damage in them.
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September 7, 2011 4:48:08 PM

damn , cause im running both the rams in 2 different channels .. so i should start with memtest first ?
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a b U Graphics card
September 7, 2011 5:12:13 PM

Have you monitored the temps that the system is getting ?? looks like the Video card is overheating then shutting itself off to avoid permanent damage -- So you need to check the temps of all the components (ie. RAM, GPU, CPU, HDD, PSU, etc.) to see if they are also overheating -- How long has it been since you did a thorough cleaning of the inside of the case to remove dust, etc. (esp. in the heatsinks of the CPU, GPU) ? Are all of the Fans working ? Is there a proper number of fans in place to keep decent airflow ?
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September 8, 2011 10:24:37 AM

Thanks for the reply JDFan well im using the haf932 and have all the fan slots filled with CM's cfm90 fans and all are working..doesnt look like theres much dust.. but the funny thing is that this has been happening ever since i first started using my comp and also replaced my card to see no difference..but its happening more frequently these days even without gaming..basic facebooking/google/msn and my comp gets into that state
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a b U Graphics card
September 8, 2011 10:42:09 AM

Post the temps please. :) 
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September 8, 2011 1:02:50 PM

how do i get the temps ? sorry :D 
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a b U Graphics card
September 8, 2011 2:13:25 PM

There are a number of ways to get the temps -- Everest Home edition is a free download and will give you the CPU temps on the MOBO info pages -- GPUz is also free and will give the video card temps (can also log the temps in the background while you run some testing to get stress temps). When posting the results be sure to also include the room temp of the room you are in as the system temps will vary depending on the ambient temp of the room also)

Sounds like you should have decent airflow in the case - if it has been this way since the system was new and is just happening more frequently then it could be the Thermal interface Material (TIM) was not installed properly at the factory so removing the heatsink and reapplying new thermal paste might help the situation but hard to tell without current temps.
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September 9, 2011 2:46:22 AM

Heres part of the temps from the log file of GPUz temps while playing Arkham Asylum for about 20 minutes on 1920x1080 on 80% maxed settings..

2011-09-09 10:18:33 GPUCORECLOCK(160mhz) MEMORY CLOCK(249.6) TEMP(38c) FAN(820) load(0) shadercore(42)
2011-09-09 10:19:46 GPUCORECLOCK(650mhz) MEMORY CLOCK(998.3) TEMP(41c) FAN(752) load(91) shadercore(47)
2011-09-09 10:34:58 peak, GPUCORECLOCK(650mhz) MEMORY CLOCK(998.3) TEMP(68c) FAN(936) load(96) shadercore(74.5)

if you need the full log please tell me and ill upload it ..im not sure how .. mediafire ? =/ .. will run memtest86 and report it soon
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September 9, 2011 10:01:57 AM

thanks for the replies guys.. heres my temp readings while playing Heroes of newerth on all maxed out .. but now it crashes alot when im firefox..with facebook in particular..weird..

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September 9, 2011 10:02:30 AM

btw my rig is always in my air conditioned room cause im from malaysia..so its about 2x degrees here mostly
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a c 158 U Graphics card
September 9, 2011 2:06:27 PM

If the crashes are happening in even non 3D tasks (facebook), you need test another video card in the system, and maybe try this card in another computer as well. Do you have onboard video to run off? Try that. This should rule out the video card as the issue if things continue. If another card fixes it, then it could be the card (top option), the power supply (as it has to feed the video card more juice).

If this continues with the new card, RAM is the 1st thing to check.
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September 9, 2011 5:36:24 PM

oh okay thanks for the replies.. how can it be the psu just wondering ? =/
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a c 158 U Graphics card
September 9, 2011 5:47:05 PM

trifty said:
oh okay thanks for the replies.. how can it be the psu just wondering ? =/


If it has an issue with power on the connections the card used, it can easily cause issues with it, which can also be intermittent. I have dealt with another user on here that had an issue with the power supply and video, a new power supply to boot, replacing it fixed the issue.
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September 10, 2011 1:59:48 AM

oh .. wow i didnt know that..btw I've just finish running memtet 86 for 8 hours and the pass is complete no errors.
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a b U Graphics card
September 10, 2011 4:20:48 AM

You've got two RAM sticks, correct ?
Did you check the RAM sticks separately ?
I mean, use one slot as your primary one, and check the sticks in a separate manner.
i.e, if you're using your first DDR3 slot, then put one stick. Scan for errors using memtest. After the scan, take your second RAM stick and place it in that same DDR3 slot ( with the one scanned before, kept away ). Then scan it. :) 

If still the problem persists, some faulty RAM can get past memtest, so I'd recommend you boot with just one stick. If no problem, then boot your PC with the second stick(only). If no problem again, then it could be your GPU. Run the onboard and see if the problem still persists. :) 
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September 10, 2011 9:28:27 AM

okay ill try that :)  will get back.. thanks !
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September 13, 2011 1:24:07 AM

Hey guys ..Tried the above method GMAN450 suggested and my rams work fine..will run the onboard..my comp just crashed again with NOTHING running except FIREFOX ON FACEBOOK.weird
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a b U Graphics card
September 13, 2011 2:02:05 AM

Those temps do not look bad so probably not due to overheating -- though Overheating of the PSU can not be ruled out -- How old is the PSU ? (could be the PSU is starting to go bad or overheating and the reduction in output once it heats up a bit could be the cause.)
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September 13, 2011 2:36:24 PM

the PSU is new actually ... roughly about 1 year and a few months old
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September 14, 2011 2:05:58 PM

its funny now .. i was playing Hard Reset on all settings maxed with no lag,i alt tab to check my downloads and when i open the game back,my comp again flashes into that lines screen ,my speakers plays some static noises about 2 seconds and my comp just restarts..heres the crash details everytime that crash happens and my comp restarts..

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8004B61748
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\091411-21543-01.dmp
C:\Users\Trifty\AppData\Local\Temp\WER-30700-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0...

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

its getting annoying sigh
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a b U Graphics card
September 14, 2011 4:21:27 PM

So you're still getting that BSOD.

Did you try and run it with the onboard video ?
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September 15, 2011 8:33:31 AM

im about to..sorry was quite busy this week..er do i have to take out my gpu or just leave it and select it from the bios area in the start?
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a b U Graphics card
September 15, 2011 11:02:17 AM

Do it from the BIOS.
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September 15, 2011 2:55:52 PM

UPDATE: I just rescanned my ram again via memtest, ran 6 tests for about 2 hours+ and i got 5 passes and 1 error on my kingston ram , are we suppose to get a perfect all passes or can 1 error cause this problem ?
Test : 6
Pass : 5
Failing Adress : 00000084964 ,0.2mb
Good : fffeffff
Bad:fff8ffff
Err-Bits :00060000
Count : 1
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a b U Graphics card
September 15, 2011 3:06:05 PM

Yes, probably.
Try booting up your PC with the RAM stick without any problems. ( As I said, some faulty RAM sticks can evade memtest 86+)
Do the usual, play any games, browse the web, etc and see if the BSOD still occurs. :) 
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September 16, 2011 3:41:56 AM

okay , im going through it now ..fingers crossed ;) 
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a b U Graphics card
September 16, 2011 10:26:08 AM

Fingers & toes crossed. ;) 
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September 16, 2011 2:31:27 PM

damn.. been using with my ram stick that has got like 12 passes no errors and no crashes for about 4hrs + .. but suddenly my screen went blank..restarted as usual and now

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000010
BCP2: 0000000080050031
BCP3: 00000000000006F8
BCP4: 0000000074EF3F53
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\091611-20545-01.dmp
C:\Users\Trifty\AppData\Local\Temp\WER-36831-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0...

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


now what :( 
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September 18, 2011 2:57:05 AM

btw, is there any possibilities that the psu or hdd is causing this ?
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a b U Graphics card
September 18, 2011 4:40:21 AM

I don't think HDD can cause this. The power supply might, but since this problem with the BSOD appears even when idle, I'm a bit doubtful.
How was it when you ran the onborad video ? Did anything happen ?
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September 18, 2011 10:35:54 AM

hmm,im testing it noww.. =/
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September 19, 2011 6:17:01 AM

it was running fine with onboard graphics and 1 ram stick yesterday with firefox and facebook but just 5 minutes ago i was on firefox..and suddenly my screen just went blank with a "no input signal" then just restarted automatically.. and on startup i get this again

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8002630648
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

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September 19, 2011 6:25:53 AM

hmm it crashed again but both of this was while i was watching videos on firefox..i tried it with opera and it works fine..hmm
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a b U Graphics card
September 19, 2011 10:43:07 AM

I'm starting to think it's problem with the motherboard itself. The RAM slots might have gone bad. But there's not much telling.
Have you still got warranty for it ?
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September 19, 2011 3:53:40 PM

hi there..well ever since i had this problem , i took it back to the shop and they tested it saying it was fine..its quite old now i doubt it has a warranty..hmm perhaps i can try running it with the onboard for about a few days and try to stay away with firefox + flash.. if there actually was a way to lure out the bsod .. dang
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September 19, 2011 3:57:29 PM

oh btw , when i got my comp the first time , it was on an m2 board and i recalled it doing the same thing on Crysis towards the ending but not so sure about the others..pretty much everything has been changed since the first time i set my rig up EXCEPT for the HDD and the GPU.. the procc,PSU,mobo,case and rams have been changed .. but i get it more frequently now just for a thought..
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a b U Graphics card
September 19, 2011 4:29:04 PM

So, you had this problem back when you had an AM2 mobo as well.
Also, when did you buy the new mobo ?
Did it have the problem from start (when you bought it) ?
Ask the people to replace your mobo if you still have got warranty.
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September 20, 2011 6:46:20 AM

all my hardwares im guessing is out of warranty alreadyy..as their warranty is very short.. and yes when i had my am2, it mostly crashed during crysis but not firefox and other things (not sure if it was a crysis glitch)
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a b U Graphics card
September 20, 2011 7:02:00 AM

Have you got a spare HDD ?
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September 20, 2011 3:09:05 PM

sadly no =/ .. only an external..
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September 21, 2011 9:29:42 AM

hmm i guess ill try that this weekend..But im suspecting its the GPU..i was running the onboard since yesterday and had no problems..i just plugged in my gpu and it crashed facebook on firefox again.. im planning to get the 6850 as a replacement anyway..
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a b U Graphics card
September 21, 2011 11:27:27 AM

Hmm, now that you mention it, it could well be the GPU.
But what about that ?
Quote:
it was running fine with onboard graphics and 1 ram stick yesterday with firefox and facebook but just 5 minutes ago i was on firefox..and suddenly my screen just went blank with a "no input signal" then just restarted automatically.. and on startup i get this again
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!