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can't surf using router

Last response: in Windows XP
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August 9, 2004 5:29:16 PM

Archived from groups: microsoft.public.windowsxp.customize (More info?)

Came back from vacation and found no one could access the
Internet (using our home ADSL line) thru our Linksys
wireless router. (Error msg 678: remote computer won't
answer.) I can easily surf using same ADSL line if I
bypass the router. I've tried everything...had the router
checked by the vender (while I watched him), swapped out
the cable I use between the modem and the router, and the
modem works fine. What's left???? My ISP is Earthlink.
They won't answer any questions about router connections
without charging a whopping markup for using a home
network, but I've been running the network for two years
without any problems. We hardly ever use it.
Do you suppose Earthlink has started denying access to
those of us who use home networks? Please help. I've
been working on this for days shutting down every
combination of hardware. TIA.

More about : surf router

Anonymous
August 10, 2004 12:24:52 PM

Archived from groups: microsoft.public.windowsxp.customize (More info?)

1. Connect PC to the router (You don't need to hook up
the modem)
2. START -> RUN -> type CMD
3. On the DOS prompt, type IPCONFIG
4. What Is the IP and Gateway?
5. Run IE, type the Gateway. What do you get?


>-----Original Message-----
>Came back from vacation and found no one could access
the
>Internet (using our home ADSL line) thru our Linksys
>wireless router. (Error msg 678: remote computer won't
>answer.) I can easily surf using same ADSL line if I
>bypass the router. I've tried everything...had the
router
>checked by the vender (while I watched him), swapped out
>the cable I use between the modem and the router, and
the
>modem works fine. What's left???? My ISP is
Earthlink.
>They won't answer any questions about router connections
>without charging a whopping markup for using a home
>network, but I've been running the network for two years
>without any problems. We hardly ever use it.
>Do you suppose Earthlink has started denying access to
>those of us who use home networks? Please help. I've
>been working on this for days shutting down every
>combination of hardware. TIA.
>.
>
August 10, 2004 6:32:33 PM

Archived from groups: microsoft.public.windowsxp.customize (More info?)

I did it and got the IP Address and Gateway, but when I
tried step 5 while hooked up without the router (while
actually surfing), it just said Page Cannot Be Displayed.
(First I had tried step 5 while hooked up to the router
but NOT using a modem, and that gave me a Linksys window
asking for my name and pswd but it wouldn't accept them.)
I finally gave up and called Earthlink. Some Pakistani
said they don't support turd party networking. Guess I'm
going shopping for an ISP that will, but I really hate to
leave Mindspring. They've been a great ISP. Sad.
>-----Original Message-----
>1. Connect PC to the router (You don't need to hook up
>the modem)
>2. START -> RUN -> type CMD
>3. On the DOS prompt, type IPCONFIG
>4. What Is the IP and Gateway?
>5. Run IE, type the Gateway. What do you get?
>
>
>>-----Original Message-----
>>Came back from vacation and found no one could access
>the
>>Internet (using our home ADSL line) thru our Linksys
>>wireless router. (Error msg 678: remote computer won't
>>answer.) I can easily surf using same ADSL line if I
>>bypass the router. I've tried everything...had the
>router
>>checked by the vender (while I watched him), swapped out
>>the cable I use between the modem and the router, and
>the
>>modem works fine. What's left???? My ISP is
>Earthlink.
>>They won't answer any questions about router connections
>>without charging a whopping markup for using a home
>>network, but I've been running the network for two years
>>without any problems. We hardly ever use it.
>>Do you suppose Earthlink has started denying access to
>>those of us who use home networks? Please help. I've
>>been working on this for days shutting down every
>>combination of hardware. TIA.
>>.
>>
>.
>
August 11, 2004 1:21:11 PM

Archived from groups: microsoft.public.windowsxp.customize (More info?)

Finally fixed. The router vendor, PC Warehouse, had their
local techie call me. He said since the router works at
his store, but not at my home, it needs to be Reset, and
he walked me thru that procedure.
Note, the initial reply to my question by Mr. Anonymous
was helpful, too. It took me to the same place the hard
reset did. I just didn't know the secret Linksys username
and pswd, or what to click on in the key drop-down box.
Now I do. Thanks.
>-----Original Message-----
>I did it and got the IP Address and Gateway, but when I
>tried step 5 while hooked up without the router (while
>actually surfing), it just said Page Cannot Be
Displayed.
>(First I had tried step 5 while hooked up to the router
>but NOT using a modem, and that gave me a Linksys window
>asking for my name and pswd but it wouldn't accept them.)
>I finally gave up and called Earthlink. Some Pakistani
>said they don't support turd party networking. Guess I'm
>going shopping for an ISP that will, but I really hate to
>leave Mindspring. They've been a great ISP. Sad.
>>-----Original Message-----
>>1. Connect PC to the router (You don't need to hook up
>>the modem)
>>2. START -> RUN -> type CMD
>>3. On the DOS prompt, type IPCONFIG
>>4. What Is the IP and Gateway?
>>5. Run IE, type the Gateway. What do you get?
>>
>>
>>>-----Original Message-----
>>>Came back from vacation and found no one could access
>>the
>>>Internet (using our home ADSL line) thru our Linksys
>>>wireless router. (Error msg 678: remote computer won't
>>>answer.) I can easily surf using same ADSL line if I
>>>bypass the router. I've tried everything...had the
>>router
>>>checked by the vender (while I watched him), swapped
out
>>>the cable I use between the modem and the router, and
>>the
>>>modem works fine. What's left???? My ISP is
>>Earthlink.
>>>They won't answer any questions about router
connections
>>>without charging a whopping markup for using a home
>>>network, but I've been running the network for two
years
>>>without any problems. We hardly ever use it.
>>>Do you suppose Earthlink has started denying access to
>>>those of us who use home networks? Please help. I've
>>>been working on this for days shutting down every
>>>combination of hardware. TIA.
>>>.
>>>
>>.
>>
>.
>
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