Then get the Maximus V, because that's the only goog motherboard you're going to find in red and black if you're getting an LGA 1155 CPU. EVGA has good customer service, but no one is perfect so don't expect magical instant replacement or 500 year warranties. It doesn't work that way. There's a best case, and usually it's EVGA. You would get a 3 year warranty, which is fine because you're probably a gamer and you're going to be replacing your mobo every 2 years anyways for performance reasons.
Plus, customer reviews can be good to an extent, but after that you're really just looking for a board that has the features you want. As long as it's not obviously terrible (like fewer than 4 out of 5 stars), it's likely nothing will be wrong with your hardware. Customers write reviews when they're mad their motherboard died, but those who get a fine motherboard don't review it and they take it for granted. It may seem like 1 in 5 people gets a bad mother board, but it's more like 1% of everyone, especially with EVGA.