My usb port for mouse and keyboard is not recognized

[thart bubley]

my usb port for mouse and keyboard is not recognized

 

[silverliquicity]

When plugged in, do you get power to the mouse and keyboard? (Check caps lock LED, mouse optic LED).

 

[ran2828]

I have the same issue. And to answer your question, I did not get any power to the mouse or keyboard (nothing is lit up)