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My computer will not connect to the internet

Last response: in Motherboards
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December 16, 2012 7:25:56 PM

Hi I just installed windows on my hdd and I tried to connect my computer to the internet through an ethernet cable and it did not work. I tried several cables to make sure it wasn't the cable that is messed up. The little red "X" in the bottom right of the screen is always there, and whenever I connect my ethernet cable to the internet, nothing happens, the "X" is always there. What am I supposed to do?

Thank you in advance.
a c 558 V Motherboard
December 16, 2012 7:41:54 PM

HI Using a router?
If you right click the icon and choose Troubleshoot problems, what's the message?
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December 16, 2012 7:46:30 PM

Thank you for your reply.

Yes, I am using a router. The message that comes up after troubleshooting reads:

"Install a driver for your network adapter. Windows did not detect a properly installed network adapter. If you have a network adapter, you will need to re-install the driver."
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a c 558 V Motherboard
December 16, 2012 7:54:46 PM

Then you have the answer. What motherboard? Is the controller listed in Device manager?
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December 16, 2012 7:58:41 PM

alexoiu said:
Then you have the answer. What motherboard? Is the controller listed in Device manager?


I'm not sure exactly what to do. The motherboard is GIGABYTE P67A-UD3-B3. No, I can't seem to find it under device manager.
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December 16, 2012 8:07:02 PM

I can't find the section 'network adapters.' All I see is "computer, disk drivers, display adapters, dvd/cd rom drives, IDE ATA.ATAPI controllers, keyboards, mice and other pointing devices, monitors, ports, processors, sound, system devices, and universal serial bus controllers."
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a c 558 V Motherboard
December 16, 2012 8:08:59 PM

Then try installing the driver. Let's hope it's not a controller issue.
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December 16, 2012 8:10:44 PM

I tried installing the driver, but "The Realtek Network Controller was not found."
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a c 558 V Motherboard
December 16, 2012 8:15:14 PM

In BIOS is the Onboard H/W LAN enabled or disabled?
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December 16, 2012 8:22:32 PM

It was enabled. It is weird because when I start my computer, it looks like it is trying to find a connection (little circle spinning) but then just becomes an "X"
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a c 558 V Motherboard
December 16, 2012 8:25:38 PM

It is. try clearing the CMOS or updating the BIOS (take care cause it might render the board unusable if something goes wrong during the process). Or you can buy and install a PCI or an USB LAN adapter.
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December 16, 2012 8:38:18 PM

Sorry I am not sure how to clear the CMOS?
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a c 558 V Motherboard
December 16, 2012 8:41:31 PM

A method is by unplugging the power cord and removing the CMOS battery for few minutes. Or the board might have a switch for that.
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December 16, 2012 9:48:40 PM

Ok I reset the CMOS. It still is not working. Another problem I have is my 560 Ti GPU, the fan is spinning on it but it is not being detected.

I think my motherboard is nearing the end of its life?

Thanks
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a c 558 V Motherboard
December 16, 2012 10:08:27 PM

After clearing the CMOS, make sure that in BIOS the primary graphics is set to the PCIe .
Did the network adapter work on the board?
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December 17, 2012 10:23:53 PM

alexoiu said:
After clearing the CMOS, make sure that in BIOS the primary graphics is set to the PCIe .
Did the network adapter work on the board?


No its not working. I should try and reinstall windows? If not, I will just replace my motherboard.
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a c 558 V Motherboard
December 18, 2012 5:25:59 AM

Not sure if reinstalling Windows would help, but try it. If not working, I suggest RMA-ing it. Or buy a network adapter.
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