Archived from groups: microsoft.public.windowsxp.customize (
More info?)
Hi Chad,
I was away on vacation. As I have come back, I found out that there is a
virus that prevents Norton form Updating and even from accessing the
Website. I think you may already be aware of iot, its the W32.Mydoom.Q@mm
virus. Anyways, after following the instructions, i am able to update my
virus definitions. Once again, thanks for all the support.
Atif
"Chad Harris" <ddram32_nospam@yahoo.com> wrote in message
news:%23EKvKWPgEHA.712@TK2MSFTNGP09.phx.gbl...
> Atif--
>
> Is NAV actually disabled or is it just that you couldn't get a web page
to
> update?
>
> *Can you get your updates from the first link on this page? Use the
very
> first link on the page.* This is the best way to do it on a home or
small
> business machine so that you get an update 7 days a week.
>
>
http://securityresponse.symantec.com/avcenter/download/pages/US-N95.html
>
> Now I see you have Windows XP Pro SP1--remember the hotfixes often get
the
> service pack number of the hotfix coming next if it does.
>
> I'm not sure what you mean about having updated Norton--that is how you
have
> updated it but I think you're getting at the fact that you try to keep
your
> definitions current and in the past you have and now you're having
trouble
> reaching the page.
>
> Maybe I mistook that you were saying you had an issue with SP2 when
that's
> not it at all. You want to update your viral definitions.
>
> This is the way I update definitions. I get them from Intelligent
Updater.
> Actually Norton has a couple links for that, but you can use the first
link
> on this page. The second link I'm giving you tells why I don't rely on
Live
> Update to update my definitions. Live Update doesn't get them every
day,
> and it used to get them on Wednesday PM Pacific Time--once a week. The
> reasoning there was that if there was a serious viral or blended threat
> loose, Norton/Symantec would issue them more often via Live Update.
> Intelligent Updater allows you to get definitions every day in the PM
toward
> late after noon or early evening daily. If you can reach the first
link,
> then this is a good place to get your definitions--drag it somewhere
> convenient--quick start or folder.
>
> Get definitions daily here by date:
>
http://securityresponse.symantec.com/avcenter/download/pages/US-N95.html
>
> Differences Between Intelligent Updater and Live Update:
>
http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/2002021908382713?OpenDocument&src=sec_web_nam
>
> You originally wrote:
>
> "I was unaware about the SP2 update but as soon as it had updated
> automatically, my Antivirus programme indicated that it has been
disabled. I
> went to the Symentec website just to find out that that the site will
not
> open (Page cannot be displayed). Is there a way out?"
>
> As Kaylene aka Taurian wrote you could not have *autoupdated* a
legitimate
> Microsoft SP2 build yet. Kaylene gave a date in the future of the 16th
and
> while I have seen different dates, right now I can't see anywhere on
MSFT's
> site that says they have offered AU to the public--Kaylene must be on
the
> money. There is the network download that has been around since August
10.
>
> Microsoft says Autoupdate will offer SP2
>
http://www.microsoft.com/athome/security/protect/default.aspx
>
> Network download around available now but not an Autoupdate
>
http://www.microsoft.com/downloads/details.aspx?FamilyId=049C9DBE-3B8E-4F30-8245-9E368D3CDB5A&displaylang=en
>
> Closest I can come to what Taurian is
>
http://www.santharia.com/bestiary/taurian.htm
>
> You gave us a version of IE. That version is not a version of IE that
comes
> with Windows XP SP2 RTM. That's a version of IE that comes with Windows
XP
> SP1. How do I know? A lot of ways but a couple are that I lived with
XP
> and XP SP1 when it was released and thats close to a version I saw, and
> another is that this KB tells me it's an XP SP1 version. You can also
> verify this in the registry--I have threads somewhere because this
version
> comes up all the time. Someone did a nice piece of work I can find for
you
> in a group that shows Help/About is not always accurate, but it is most
of
> the time. You don't have XP SP2 the OS. You don't have it's browser
> either. See:
>
> How to Determine Which Version of Internet Explorer Is Installed
>
http://support.microsoft.com/default.aspx?scid=kb;en-us;164539&Product=ie600
>
> "6.00.2800.1106 Internet Explorer 6 Service Pack 1 (Windows XP
SP1)"
> The About Internet Explorer dialog box displays only one zero for
the
> minor version number if the minor version number is 00 (for example:
> 6.00.2800.1106 is displayed as 6.0.2800.1106).
>
> 6.0.2800.1106.xpsp2.030422-1633 reflects that you have an SP1 IE and
> translates that it was signed off on 03=2003, 04=April. 22=the 22nd day,
> 1633=4:33PM. So your build of IE was made on April 22, 2003 at 4:33PM.
>
> Please let us know if your issue was that you wanted to get to a page to
> update your definitions and it simply would not load. Let me know if
you
> can get your definitions OK--and if there are any other issues that
aren't
> being helped.
>
> Thanks,
>
> Chad Harris
> _______________________________________________________________
>
>
> "Atif Rahman" <atifr@hotmail.com> wrote in message
> news:eb3PXxMgEHA.2916@TK2MSFTNGP12.phx.gbl...
> Chris,
> I appreciate your help. I hope I can explain it properly.
> I have XP Pro. Also I hadNAV updated.
> I have SP2 hotfixes installed Q322011, Q327979, Q814995, Q819696 all
> prefixed with
> My IE version says 6.0.2800.1106.xpsp2.030422-1633.
> I try to update the virus def. but an error comes up :"could not
retreive
> virus definitions". I try o go to the NV main page (IE) an error comes
up:
> "the page cannot be displayed". In NS an error comes up "The connection
was
> refused when attempting to ontact www.symantec.com".
> I hope this explains it. Further expanation can be given if req. Once
> again thx.....for the help.
>
>
>
> "Chad Harris" <ddram32_nospam@yahoo.com> wrote in message
> news:uwqXgxJgEHA.1656@TK2MSFTNGP09.phx.gbl...
> > Atif--
> >
> > Without clarification as to what you're seeing right now the
> possibilities
> > always have to consider a virus or Trojan can "disable" Norton sure,
> but
> > the info you're alluding to with SP2 brings up the possibility that
you
> may
> > have an incompatibility with SP2 seen before Norton's patch to
update is
> > added and not necessarily a "pick up of something nasty." If you can
> *please
> > be clear about exactly "what your Ativirus programme" is
> indicating*--any
> > Norton errors and what you mean that "the site will not open"
because
> any of
> > Symantecs hundreds of webpages should work, then we can be more
helpful,
> and
> > I'd be glad to try.
> >
> > Chad Harris
> >
> >
> >
> > "Atif Rahman" <atifr@hotmail.com> wrote in message
> > news:uSudR5EgEHA.216@tk2msftngp13.phx.gbl...
> > I was unaware about the SP2 update but as soon as it had updated
> > automatically, my Antivirus programme indicated that it has been
> disabled. I
> > went to the Symentec website just to find out that that the site
will
> not
> > open (Page cannot be displayed). Is there a way out?
> >
> >
>
>
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