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My external hard drive is recognized but wont open

Last response: in Components
February 14, 2012 9:41:01 AM

I have a WD 500gb that worked fine until I reloaded window 7, it now is visable but i cant assess ant files, when i open the drive theres nothing there but it still shows the space used, please help!

More about : external hard drive recognized wont open

February 14, 2012 11:18:20 AM

try to display hidden files, also check the security on the drive and make sure the permissions are set properly
February 14, 2012 12:52:45 PM

Did the drive come with any software or drivers with it? Did you use any kind of password or encryption on it?

I would also suggest contacting Western Digital support and describing your problem.